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Marketing Chapter 17
| Term | Definition |
|---|---|
| integrated marketing communications | |
| communication | |
| source | |
| receiver | |
| coding process | |
| communications channel | |
| decoding process | converting signs or symbols into concepts and ideas |
| noise | anything that reduces a communication's clarity and accuracy |
| feedback | the receiver's response to a decoded message |
| channel capacity | |
| promotion | |
| primary demand | demand for a product category rather than for a specific brand |
| pioneer promotion | promotion that informs consumers about a new product |
| selective demand | demand for a specific brand |
| promotion mix | a combination of promotional methods used to promote a specific product |
| kinesic communication | |
| proxemic communication | |
| tactile communication | |
| push policy | promoting a product only to the next institution down the marketing channel |
| pull policy | promoting a product directly to consumers to develop strong consumer demand that pulls products through the marketing channel |
| word-of-mouth communication | |
| buzz marketing | |
| viral marketing | |
| product placement |