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Marketing Chapter 17
Term | Definition |
---|---|
integrated marketing communications | |
communication | |
source | |
receiver | |
coding process | |
communications channel | |
decoding process | converting signs or symbols into concepts and ideas |
noise | anything that reduces a communication's clarity and accuracy |
feedback | the receiver's response to a decoded message |
channel capacity | |
promotion | |
primary demand | demand for a product category rather than for a specific brand |
pioneer promotion | promotion that informs consumers about a new product |
selective demand | demand for a specific brand |
promotion mix | a combination of promotional methods used to promote a specific product |
kinesic communication | |
proxemic communication | |
tactile communication | |
push policy | promoting a product only to the next institution down the marketing channel |
pull policy | promoting a product directly to consumers to develop strong consumer demand that pulls products through the marketing channel |
word-of-mouth communication | |
buzz marketing | |
viral marketing | |
product placement |