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CLB 9-12
competencies and sample tasks
Question | Answer |
---|---|
CLB 9 (Listening) Successful students will be able to understand complex multistep directions and instructions for familiar procedures. | Follow Revenue Canada’s telephone instructions on how to complete a financial report or a tax form properly. |
CLB 9 (Listening) Successful students will be able to understand main intent and some implied meanings in complex communication between speakers with varying roles and relationships. | Listen to a manager talking about company lay-offs to predict what will happen. |
CLB 9 (Listening) Successful students will be able to understand complex and extended communication intended to influence, persuade or inform significant decisions (such as proposals, suggestions or recommendations for solving problems). | Listen to a conversation between several colleagues in which advice is given to summarize the nature of the advice. |
CLB 9 (Listening) Successful students will be able to understand complex, extended discussions between several speakers; extensive lectures or presentations. | Listen to a podcast for academic or work-related information to decide whether to research the issue further. |
CLB 10 (Listening) Successful students will be able to understand complex communication to identify attitudes,emotions, motivations and intentions. | Listen to a manager handling a customer complaint to identify moods, attitudes and intentions. |
CLB 10 (Listening) Successful students will be able to understand complex multistep directions and instructions for less-familiar procedures in some urgent or demanding situations. | Follow complex, multistep instructions for creating and conducting a survey for a research study. |
CLB 10 (Listening) Successful students will be able to understand content, values and assumptions in communication intended to influence or persuade. | Listen to evaluate an academic argument in which the speaker tries to persuade the audience with evidence from research. |
CLB 10 (Listening) Successful students will be able to understand complex expository or argumentative exchanges or discussions between several speakers; extensive lectures or presentations. | As part of a hiring committee, evaluate the interviews of 4 candidates for an entry-level position. Select the best person for the job. |
CLB 11 (Listening) Successful students will be able to understand propositionally and linguistically complex communication between diverse speakers to resolve conflicts, build consensus and negotiate compromise. | Listen and respond to a classmate or a colleague's accusations about not contributing to a team assignment. |
CLB 11 (Listening) Successful students will be able to understand complex multistep directions and instructions for unfamiliar procedures in urgent or demanding situations. | Follow multistep instructions to resolve a complex engineering problem from a technical support worker on the phone. |
CLB 11 (Listening) Successful students will be able to understand the nuances and subtleties of communication intended to influence or persuade across a broad variety of general interest, academic and technical topics in own field. | Listen to a radio discussion about a current event to decide whether all sides of the discussion have been presented and which position is best supported. |
CLB 11 (Listening) Successful students will be able to understand complex, detailed and specialized discussions between several speakers; complex, detailed and extensive lectures or presentations. | Listen to a series of proposals from staff concerning the need to modernize a company’s approach to summarize the information and inform the CEO. |
CLB 12 (Listening) Successful students will be able to understand the nuances and subtleties of propositionally and linguistically complex communication between diverse speakers | Listen to a parliamentary or legislative proceeding and its related media commentaries to identify examples of sarcasm, criticism and disrespect. |
CLB 12 (Listening) Successful students will be able to understand and evaluate detailed, extensive oral instructions in a broad range of situations. | Listen to evaluate a workplace instructional video (such as a training video on a complex work-related procedure) for logical accuracy and clarity, and to provide suggestions for improvement. |
CLB 12 (Listening) Successful students will be able to understand the nuances and subtleties of communication intended to influence or persuade across a wide range of contexts, whether familiar or unfamiliar,including academic, workplace and community. | Listen to an all-candidates’ debate during an election campaign to analyze and evaluate arguments presented by each candidate and determine which candidate to vote for. |
CLB 12 (Listening) Successful students will be able to critically evaluate complex, detailed and specialized discussions, interviews or formal debates, complex, detailed and extensive lectures or presentations. | Evaluate the points of speeches and debates of political candidates during an election campaign to make choices as a voter. |