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15.1_Moore_Boggess
How to Close a Sale
| Question | Answer |
|---|---|
| Identify customer buying signals. | Facial expressions, body language, and comments. |
| Few rules for closeing a sale. | Recognize closing opportunities, help customers make decision, and creat an ownership mentality for the customer. |
| Select appropriate specialized methods for closing a sale. | Which close, direct close, and standing-room-only close, service close. |
| Closing the sale | Obtaining agreement to buy from customer. |
| Buying signals | Things customers do or say to indicate readiness to buy. |
| Trial close | Inital effort to close a sale to test the readiness of the customer. |
| Standing-room-only close | High pressure tactic often used in real estate. Must act quickly or item will be off the market. |
| Direct close | You ask for the sale. Used when buying signals are really strong. |
| Service close | Closing method in which you explain sevices that overcome obstacles and problems. |