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2.02

Management and Leadership

QuestionAnswer
Leadership the ability to motivate individuals and groups to accomplish important goals.
Management the process of accomplishing goals of an organzation through effective use of peoples and other resources.
Planning involves analyzing information, setting goals and making decisions about what needs to be done.
Organizing means identifying and arranging the work and resources needed to achieve the goals that have been set.
Staffing includes all of the activities involved in obtainng, preparing, and compensating the employees of business.
Implementing is the effort to direct and lead people to accomplish the planned work of the orgnization
Controlling determines to what extent the business is accomplishing the goals it set out to reach in the planning stage.
Top-Management – set long term direction (goals) and plans for the organization. They are held accountable for the profitability and success of the organization.
Mid-Management Specialists in a specific area of the business
Supervisors Responsible for the work of a group of employees
Tactical Directive and controlling.
Strategic Managers are less directive and involve employees in decision making.
Mixed Combination of tactical and strategic.
Confident Willing to make decisions and take responsibility for the results.
Cooperative Works well with others, recognizing others’ strengths, and helping to develop effective group relationships.
Courage Following through on commitments
Honesty Being ethical in decision-making and treatment of other
Initiative Having the ambition and motivations to get work done without being asked
Intelligence Having the knowledge and understanding needed to perform well
Judgment Making decisions carefully
Objectivity Looking at all sides of an issue before making a decision
Stability Not being to emotional or unpredictable
Understanding Respecting the feelings and needs of the people they work with
Autocratic leader that gives direct, clear, and precise orders and makes decisions
Democratic one who includes employees in making decisions Situations to use style
Open/Laissez-Faire one who gives little or no direction to employees
Created by: mercerp53