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2.02
Management and Leadership
| Question | Answer |
|---|---|
| Leadership | the ability to motivate individuals and groups to accomplish important goals. |
| Management | the process of accomplishing goals of an organzation through effective use of peoples and other resources. |
| Planning | involves analyzing information, setting goals and making decisions about what needs to be done. |
| Organizing | means identifying and arranging the work and resources needed to achieve the goals that have been set. |
| Staffing | includes all of the activities involved in obtainng, preparing, and compensating the employees of business. |
| Implementing | is the effort to direct and lead people to accomplish the planned work of the orgnization |
| Controlling | determines to what extent the business is accomplishing the goals it set out to reach in the planning stage. |
| Top-Management | – set long term direction (goals) and plans for the organization. They are held accountable for the profitability and success of the organization. |
| Mid-Management | Specialists in a specific area of the business |
| Supervisors | Responsible for the work of a group of employees |
| Tactical | Directive and controlling. |
| Strategic | Managers are less directive and involve employees in decision making. |
| Mixed | Combination of tactical and strategic. |
| Confident | Willing to make decisions and take responsibility for the results. |
| Cooperative | Works well with others, recognizing others’ strengths, and helping to develop effective group relationships. |
| Courage | Following through on commitments |
| Honesty | Being ethical in decision-making and treatment of other |
| Initiative | Having the ambition and motivations to get work done without being asked |
| Intelligence | Having the knowledge and understanding needed to perform well |
| Judgment | Making decisions carefully |
| Objectivity | Looking at all sides of an issue before making a decision |
| Stability | Not being to emotional or unpredictable |
| Understanding | Respecting the feelings and needs of the people they work with |
| Autocratic | leader that gives direct, clear, and precise orders and makes decisions |
| Democratic | one who includes employees in making decisions Situations to use style |
| Open/Laissez-Faire | one who gives little or no direction to employees |
Created by:
mercerp53
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