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IMC ch 4
IMC Ch 4
| Question | Answer |
|---|---|
| Consumer decision stage | RIAPE; problem Recognition, Information search, Alternative evaluation, purchase Decision, post-purchase Evaluation |
| Consumer psychological Process | MPAIL; Motivation, Perception, Attitude formation, Integration, Learning |
| The perception Process | RSOI; Receive, Select, Organize, Interpret |
| Selectiver perception process | EACR; selective Exposure, selective Attention, selective Comprehension, selective Retention |
| Evoked set of brands | a portion of all of the available brands that the consumer has as their alternatives |
| two forms of Evaluation criteria | Objective- price, service Subjective- style, appearance |
| The Decision Process | Pre-evaluation, Decision, Post evaluation |
| How consumers learn | Thinking, Conditioning, Modeling |
| Mnemonics | symbols, rhymes, associations, and images that assist in learning and memory of a brand |
| Situational determinants | usage situation, purchase situation, and communications situation |
| _____ are the way product knowledge, meanings, and beliefs are combined to evaluate two or more alternatives. | Integration processes |
| An ad campaign which informs consumers that people who smoke marijuana are helping to pay for terrorists' activities is trying to create the image that people who use drugs recreationally are a(n) _____ reference group. | disassociative |