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Ch. 23 Nsg Lead
Quality Control
Question | Answer |
---|---|
T or F? Developed quality control criteria should be at minimal levels at the least. | False. Nsgs should strive for optimal levels. |
What is the name for activities that evaluate, monitor, or regulate services rendered ton consumers? | Quality Control |
Which of the following is not a step in the quality control process? Criterion or standard determined. Employees punished for mistakes. Information to determine if goals met. Educational action taken if not met. | Employees punished for mistakes. The process is to determine the standard, decide if the standard has been met, then take corrective action if not met. |
The difference in performance between top performing health care organizations and the national average is called: Quality control, quality gap, Benchmarking, or analysis. | Quality gap |
The process of measuring products, practices, or services against best-performing organizations: Quality control, quality gap, benchmarking, or analysis. | Benchmarking |
Using exemplars as role models for standard development and performance improvement is a aspect of: Quality control, quality gap, benchmarking, or analysis? | Benchmarking |
Help to identify what, how, and why an event happened. Quality control, quality gap, benchmarking, or analysis? | Analysis |
The end goal for this process is to ensure that a preventable negative outcome does not recur: Quality control, quality gap, benchmarking, or analysis? | Analysis |
Which audit monitors the structure or setting in which patient care occurs? Process, structure, or outcome? | Structure |
Which audit measures the process of care or how the care was carried out? Process, structure, or outcome? | Process |
Which audit determines what results, if any, followed from specific nsg interventions for pts? Process, structure, or outcome? | Outcome |
T or F? Nurses' contributions to pt outcomes creates accountability for nurses as professionals. | True |