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ProbSolv/DecMaking

ProbSold/DecMaking

QuestionAnswer
Barriers to Problem Solving 1. Considering irrelevant information 2. Unnecessary constraints 3. Mental Sets 4. Functional Fixedness
Irrelevant Information Example of 3 triple strollers--Consider the problem, and eliminate information that you don't need to solve it.
Mental Set Solving a problem the same way you always have instead of considering a better solution
Functional Fixedness Considering only one function for every object unlike children who will invent ways to use objects.
Algorithms Set of instructions leading you to solving a problem--solution is only as good as the set of instructions
Heuristics Mental Shortcuts--"As a rule"
Availability Heuristics Using probability based on previous experience to solve a problem--should I pack a raincoat? It usually rains there in the afternoons.
Representative Heuristics Using probability based on hearsay (no experience) to solve a problem.) Should I pack a raincoat? I don't know what the percentage of rain there is in Rome in the summer.
Culture influences how we problem solve 1. Field Dependent Style 2. Field Independent Style
Field Dependent Problem Solving Style Look at the whole problem first and then break down in elements of how the solution will affect others--solve for the good of the whole
Field Independent Problem Solving Style Look at the elements of the problem and how they affect you, the individual, rather than the good of the whole
Inductive Thinking From the specific to the General. Gather the information, sift and sort, and develop a theory
Deductive Thinking From the General to the specific: Go from a general theory to a specific--"If this....then that...."
Decision Making Making a choice from a number of viable alternatives
Simon's Theory of Bounded Rationality People are cognitive misers. They don't consider enough alternatives and therefore make irrational decisions.
Elimination Strategy Eliminate alternatives that you cannot consider for whatever reason.
Additive Strategy Make a list of important criteria--weight each criteria for its importance to you. Narrow down to your last 2-3 choices and mathematically choose which is best for you by adding your criteria points.
Gambler's Fallacy Thinking that something is bound to happen soon because it hasn't happened in a long time. This is untrue
Confirmation Bias Seeking out information that only confirms our beliefs
Trial and Error How most people solve problems
Disconfirming Evidence Information that contradicts our belief
Created by: lmckay
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