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Habit4:Think Win-Win

Study Guide Flashcards

QuestionAnswer
Win-Lose A situation in where you can not win unless somebody else loses.
Lose-Win A situation in where you can not win and always benefit others with things that do not benefit you.
Lose-Lose A situation in which if you can not win, then nobody else will win,
Win-Win A situation in which both you and the other person can benefit.
What is the situation in where you are high on courage and low on consideration? Win-Lose Situation
What is the situation that you go fro a win or it is a no deal? Win-Win Situation
What is the situation in which you seek for revenge and nobody will succeed? Lose-Lose Situation
What is the situation in which you are low on courage and high on consideration? Lose-Win Situation
Deposit When you do something that helps your relationship
Withdrawal When you do something that hurts the relationship
If you forget a friends birthday but wish them happy birthday 6 months later, is that a deposit or withdrawal? Withdrawal
If you take your friend out to eat at their favorite restaurant for their birthday is it a deposit or withdrawal? Deposit
What is an EBA? Emotional Bank Account
Why should you keep confidences and promises? You should keep them so you won't bankrupt their EBA and won't lose their trust
Is it okay to bad-mouth another person in front of a friend? No, it will make them think you are bad mouthing them behind their back.
Created by: criley7
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