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Habit 4 Study Guide
Habit 4 Study Guide by Joseph Tran - PSYC 1300
| Question | Answer |
|---|---|
| What is the main point of module 11: Balance Courage and Consideration? | Build effective relationships with people by working for their benefit as well as my own. |
| What is Win-Lose? | If you're high on courage and low on consideration, you're always trying to get ahead of others or be better than other people. You're proud, unsympathetic, unkind. |
| What relationship paradigms should you not be in? | Win-Lose, Lose-Win, and Lose-Lose |
| What is Lose-Win? | If you're low on courage and high on consideration, you're insecure. |
| What is Lose-Lose? | You are low on courage and consideration. If you cant win, nobody can win. You envy and criticize others, often putting them down. |
| What relationship paradigm should you strive for? | Win-Win or No Deal |
| What is Win-Win or No Deal | You're ready to walk away before someone loses- including yourself. Balancing courage and consideration is the way to help others feel good and for you to feel good too. |
| What 2 principles do people who think Win-Win or no deal live by? | Courage and Consideration. |
| What are the 4 components of the courage and consideration matrix? | Win-Lose, Lose-Lose, Lose-Win, and Win-Win or No Deal. |
| What is the main point of module 12: Make Deposits in Other People's Emotional Bank Accounts (EBAs) | Make deposits of kindness and helpfulness into other peoples Emotional Bank Accounts. When I do this, it's easier to make new friends and build strong relationships. |
| What are the ways to make deposits? | Find out what a deposit mena |
| What is the main point of module 11: Balance Courage and Consideration? | Build effective relationships with people by working for their benefit as well as my own. |
| What is Win-Lose? | If you're high on courage and low on consideration, you're always trying to get ahead of others or be better than other people. You're proud, unsympathetic, unkind. |
| What relationship paradigms should you not be in? | Win-Lose, Lose-Win, and Lose-Lose |
| What is Lose-Win? | If you're low on courage and high on consideration, you're insecure. |
| What is Lose-Lose? | You are low on courage and consideration. If you cant win, nobody can win. You envy and criticize others, often putting them down. |
| What relationship paradigm should you strive for? | Win-Win or No Deal |
| What is Win-Win or No Deal | You're ready to walk away before someone loses- including yourself. Balancing courage and consideration is the way to help others feel good and for you to feel good too. |
| What 2 principles do people who think Win-Win or no deal live by? | Courage and Consideration. |
| What are the 4 components of the courage and consideration matrix? | Win-Lose, Lose-Lose, Lose-Win, and Win-Win or No Deal. |
| What is the main point of module 12: Make Deposits in Other People's Emotional Bank Accounts (EBAs)? | Make deposits of kindness and helpfulness into other peoples Emotional Bank Accounts. When I do this, it's easier to make new friends and build strong relationships. |
| What are the ways to make deposits? | Find out what a deposit is for the other person, Do small acts of kindness, Keep promises, Keep confidences, Be loyal to the absent, Set clear expectations, Apologize, Forgive. |
| What is "Figure Out What A Deposit Is for the Other Person"? | What you think is a deposit for the other person may in fact be a withdrawal in their mind. You wont kn ow unless you find out. |
| What is a relationship withdrawal? | When you do something that hurts a relationship. |
| What is a relationship deposit? | When you do something that helps the relationship. |
| What is "Do Small Acts of Kindness"? | If you want to make friends, take the initiative, be kind to others, and create connections while making deposits- both online and off. |
| What is "Keep Promises"? | Make good on your word and be very careful before using the words "I promise" or "I commit". It takes a long time to rebuild an Emotional Bank Account. |
| What is "Keep Confidences"? | When someone shares something with you in confidence, keep it that way. |
| What is "Be Loyal to the Absent"? | Avoid gossiping and badmouthing, and stick up for people. |
| What is "Set Clear Expectations"? | Don't leave tings fuzzy, and follow through on whats expected. |
| What is "Apologize"? | If you're wrong, admit it now. |
| What is "Forgive"? | Learn to forgive and to forget so that you don't keep hurting yourself the way you were hurt. |
| What are the two rules for making deposits? | 1) A deposit is only a deposit if the other person sees it as one. 2) It can take one or more deposits to make up for one withdrawal. |
Created by:
jtran8
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