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Habit 4

Think Win-Win

QuestionsAnswers
Win-Win is about building effective relationships with people while working for their benefit as well as your own.
Principles of win-win are courage and consideration.
See you can win and others can too.
Do make deposits in the emotional bank account.
Get more 'wins' in life.
Basic principle of successful living you cant win at life unless other people win too.
Win-lose is high on _____ and low on ____ courage; consideration
Lose-win is high on _____ and low on ____ consideration; courage
EBA stands for emotional bank account
What should you deposit into a friends EBA? acts of kindness and helpfulness.
How many examples are there of emotional deposits? 8.
Two rules to making deposits into the EBA. 1. a deposit is only a deposit if the receiving person sees it as such. 2. it can take more than one deposit to make up for a withdrawal.
Make good on your word and avoid using words like 'commit' or 'promise' keep promises
Limit the sharing of information that you received keep confidences
Avoid gossip and defend someone when they are not in your presence be loyal to the absent
Be clear, concise, and follow through set clear expectations
When you're wrong it is important that you do this apologize
Moving forward without malice after an apology forgive
Normally to do this people 'pay it forward' do small acts of kindness
Created by: shanay9109
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