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Habit 4
Study Guide
Term | Definition |
---|---|
Win-Lose | Always trying to get ahead of others or be better than others. |
Lose-Win | Insecure and not brave enough to stick up for yourself. Permanent-victim mentality. |
Win | Only think of themselves and not others. |
Lose-Lose | If you can't win, nobody can win. |
Win-Win | Let's find a solution that works for the best of us or else we don't play. |
5 Paradigms of Human Interaction | Win-Lose, Lose-Win, Lose-Lose, Win, Win-Win/No Deal |
Scarcity | The belief that life is like a pie and there is only so much to go around. |
Abundance | The belief that life is like a pie and there is enough for everyone and it will continue to grow. |
People who think win-win or no deal live by these principles? | Courage and Consideration |
True or False: You can make deposits and withdrawals from someones emotional bank accounts. | True |
8 Deposits You Can Make | Find out what a person considers a deposit, small acts of kindness, keep promises. be loyal, set clear expectations, apologize, give feedback, and forgive. |
True of False: Effective people have a win-lose attitude. | False |