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Habit 4: Win-Win

Study Flashcards for Habit 4: Think Win-Win.

TermDefinition
I Win-You Lose Mindset "I am going to beat you no matter what." [Prideful/Selfish] Considers self only when making decisions.
I Lose-You Win Mindset "I always get stepped on." [Victim] Considers others only when making decisions.
I Lose- You Lose Mindset "If I am going down, you are going down with me." [Vengeful] Considers neither self or others when making decisions.
I Win- You Win Mindset "We are going to win together." [Considerate/Balanced] Considers both self and others when making decisions.
High Courage Stands up for self.
Low Courage Does not not stand up for self.
High Consideration Stands up for others.
Low Consideration Does not stand up for others.
I Win- You Lose Courage and Consideration Matrix Values Courage: High Consideration: Low
I Lose- You Win Courage and Consideration Matrix Values Courage: Low Consideration: High
I Lose- You Lose Courage and Consideration Matrix Values Courage: Low Consideration: Low
I Win- You Win Courage and Consideration Matrix Values Courage: High Consideration: High
Emotional Deposit Positive Influence on Person and Relationship
Emotional Withdraw Negative Influence on Person and Relationship
To find out what someone considers a deposit... You ask...
Small Acts of Kindness Emotional Deposit
Unkindness and Disrespect Emotional Withdraw
Keep Promises Emotional Deposit
Break Promises Emotional Withdraw
Keep Confidences Emotional Deposit
Humilate Emotional Withdraw
Be Loyal Emotional Deposit
Gossip/Badmouth Emotional Withdraw
Declare /Follow Expecations Emotional Deposit
Vague/Do Not Follow Expectations Emotional Withdraw
Apologize Emotional Deposit
Make Excuses Emotional Withdraw
Forgiveness Emotional Deposit
Hold Grudge Emotional Withdraw
A deposit is only a deposit if... The other person sees it as a deposit.
One Withdraw will... Require serveral deposits to make up for it.
Created by: mtrivitt
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