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Speech Exam 2

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
who defined listening?   what did Wollvin and Coakly do...  
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what is the definition of listening?   what is the process of receiving, attending to, and assigning meaning to aural stimuli...  
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what are the four basic components of listening?   what are receiving, attending, understanding, and remembering...  
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what three things play into how well you attend to someone/something?   what is your beliefs, values, and needs...  
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what is used to assign meaning?   what is grammar and nonverbal communication...  
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list three fallacies of listening   listening is a natural ability, listening means agreeing, L is a passive progress, the speaker is solely responsible, higher IQ ppl are better listeners  
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name three bad habits of listening...   pretend listening, sporatic listening, listening to ambush, disliking the source, taking too many notes  
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Name three types/styles of listening?   appreciative, active, interpretive-active, discriminative, critical, and interpretive are all...  
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what does appreciative listening do?   satisfies the 'aural' appetite -Ex: music  
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what is active listening?   listening with all your senses  
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what are the two types of active listening?   simple paraphrase, and interpretive-active listening  
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what is simple paraphrasing?   summarizing the speaker's thoughts in your own words, use perception check  
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what is perception check?   asking the speaker after paraphrasing, "is that correct?" which helps to share the load and sends the message that you care.  
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what is interpretive-active listening?   paraphrasing the feelings sent in the message.  
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how do you paraphrase feelings?   "so that made you angry that they did that?"  
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what is discriminative listening?   which ideas are most valuable to you--that's what you listen to. EX: listen to what will be on the exam, and what you will need to study.  
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what is critical listening?   listening for the purposes of persuasion (for you to be persuaded)  
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what is interpretive listening?   to put your emotions out there, to bring it all together for better understanding.  
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what model is interpretive listening said to be like?   the Helix model... no closure, constantly communicating  
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The three R's suggested for improving your listening are:   recognize your bad habits, refuse to allow that bad habit to get in your way of listening, and replace those bad habits with good ones.  
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what should you do DURING a message?   sit close to speaker, take command of role as listener, be aware of what tunes you out, control your environment as much as possible (tell the annoying person to shut it)  
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What do you do during the BEFORE stage?   come ready to listen, take care of your physical needs (don't come thirsty) and be prepared to correct your bad habits  
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in the During stage, in your head you should also...   be creating a 'mental outline'  
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what does the mental outline consist of?   the major purpose, the thesis, and the main points.  
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what should you do once that mental outline is in your head?   write it down!  
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What should you do in the AFTER stage?   go to a quiet corner, recycle the message, ask yourself "why is it important that i retain this info?"  
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