Communication
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each of the black spaces below before clicking
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show | information recv'd from the 5 senses
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show | human tendencies that interfere with accurately percieving and interpreting messages from others. People assume how others would react/behave/think
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show | a powerful form of communication that occurs w/in an individual. Also called self-talk, inner-thought, self verbalization
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Interpersonal communication is: | show 🗑
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show | interaction that occurs w/in a person's spiritual domain
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show | interaction that occurs when a sm. # of persons meet together; usually goal directed and requires an understanding of grp. dynamics
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Public communication is: | show 🗑
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show | motivates one person to communicate with another
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Sender & Reciever | show 🗑
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Message | show 🗑
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show | verbal, nonverbal, symbolic language
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Channels | show 🗑
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show | message returned by the reciever. It indicates whether the sender's msg. was understood.
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show | factors w/in both the sender and receiver that influence communication.EX: perception
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show | setting for the sender-receiver interaction. Should have physical and emotional comfort and safety
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show | shade or interpretation of a word's meaning influenced by the thoughts, feelings, or ideas people have about the word
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Intimate zone of personal space | show 🗑
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show | 18 inches to 4 feet
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Social zone of personal space | show 🗑
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show | 12 feet and greater
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Social zone of touch | show 🗑
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show | permission needed; mouth, wrists, feet
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Vulnerable zone of touch | show 🗑
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Intimate zone of touch | show 🗑
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show | verbal and nonverbal symbolism used by others to convey meaning
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Metacommunication | show 🗑
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Autonomy | show 🗑
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show | conveys a sense of self-assurance while also communicating respect for the other person
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show | to be attentive to what the client is saying both verbally and nonverbally
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show | ability to understand and accept another person's reality, to accurately percieve feelings, and to communicate this understanding to the other
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show | concern, sorrow, or pity felt for the client generated by the RN's personal identification with the client's needs. Its a subjective look at the person's world that prevents a clear perspective of the issues confronting that person
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show | Contextual factors, such as attitudes, values, beliefs, and self-concept, influence communication
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The nurse demonstrates active listening by: | show 🗑
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show | establishing trust and demonstrating empathy
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show | males communicate to achieve goals, establish individual status and authority, and compete for attn. and power
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show | collaberates with colleagues and client's family to provide combined expertise in planning care
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"I'm not sure what you mean by sicker than usual.' What is different now?" The nurse is using the therapeutic technique: | show 🗑
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"We've talked a lot about your medications, but lets look more closely at the trouble you're having in taking them on time." The nurse is using what therapeutic technique? | show 🗑
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"If I were you, I'd put your mother in a nusing home." The nurse is using what nontherapeutic technique? | show 🗑
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When working with an older adult, the nurse should remember to avoid: | show 🗑
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A nurse should consider zones of personal space and touch when caring for clients. If a RN is taking the client's nursing hx, she should: | show 🗑
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Created by:
rschoengold
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