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Study Guide

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
Base station   central EMS dispatch and coordination area  
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Repeaters   Devices that receive transmissions from a low-powered source and rebroadcast them at another  
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Encoder   device that breaks down sound waves into unique digital codes for radio transmission  
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decoder   device that recognizes and responds to certain codes imposed on radio broadcasts  
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Mobile data terminal   device mounted in an ambulance cab that receives and displays information on a screen  
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SBAR   S-ituation: reason for call/patients chief complaint B-Background: medical history A-Assessment: pertinent subjective and objective findings R-Recommendation: what you're requesting for patient  
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What is SBAR used for?   method of organizing communications about a patient  
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communication   using verbal and nonverbal expressions as messages that are receiving and interpreted by others  
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Encoding   converting information into a message  
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Decoding   translating and interpreting a message  
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Feedback   any info that an individual receives about his behavior  
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Defense mechanisms   psychological coping strategies individuals use to protect themselves from unwanted feelings or thoughts  
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Intimate Zone   space within less than 1.5 feet of an individual  
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Gestures   nonverbal body movements that convey meaning to others  
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Haptics   Study of touching. Can be one of most effective ways to help calm the patient and express your compassion and empathy  
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open-ended questions   questions that allow the patient to respond in his own words  
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closed questions   Questions that call for specific information from the patient  
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Leading questions   Questions that suggest an answer  
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Culture   thoughts, communications, actions, and values of a racial, ethnic, religious, or social group  
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Ethnocentrism   view that one way of doing things is the right way and any other way is inferior  
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Created by: voneckab
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