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sales script April 2010

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
You see the person walking out of the hall, they've just been treated. What do you tell them?   show
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show Was (put therapist name in here) able to ( place treatment plan in here ) loosen that stiffness in your neck? for example. Just say what they had on their chart.  
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show They have told you that they either liked or dislkd the msg and they want to rbk. U sd you knew their t rec'd they come back in X [weeks]. and you wntd to gt thm started on the wllns pr. b/c it alws u to rcv msgs at a 50% sg off our non-m rate of $98.  
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show They have told you that they either liked or disliked the massage and they want to rebook. You said you knew their therapist rec'd they come back in X [weeks]. and you wanted to get them started on the wellness program.  
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When do you say "Now [guest], as a member, you only pay $59 a month....   show
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show months. And your membership is recognized at our 500+ locations.  
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show By enrolling today, on your first visit, what I can do for you is waive our regular $49 enrollment fee and I will give you a bonus month of benefits. In other words, today you leave a member, but your first payment won't be until (date).  
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show By enrolling today, on your first, visit, what I can do for you is.... [waive , bonus, first payment date]  
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show I know you just got out of your massage....so let me show you how the program, works.  
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You've pulled the pamplet and introduced it visually.   show
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Our most popular program description, when it begins, and detailed bonus.   show
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After they have information on the waived enrollment due to this being their first visit.   show
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The first paragraph says that the membership is auto renewable, so after the initial 12 month term, your m will cont. on a m-m basis. Then...   show
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show Describe the first paragraph. Saying The first paragraph says that the membership is auto renewable, so after the initial 12 month term, your membership will continue on a m-bm basis. At that time, if you decide to end the agreement, we jst nd w n.  
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Your first $59 dues won't be until [date, the first paragraph says that.....the membership is auto renewable....   show
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show So let's get you started. Would you like me to use the same credit card for the program? Again, today you're only paying for you $49 massage.  
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show So let's get you started. Would you like me to use the same credit card for the program? Again, today you're only paying for your $49 massage.  
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Created by: G-LOVE
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