Vocab Chap 5
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| base station | the central dispatch and coordination area of an EMS communications system ideally is in contact with all other elements of the system
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| closed-ended questions | a questions that only requires a "yes or No
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| communication | a process that incorporates verbal and nonverbal expressions into messages that are received by others
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| culture | thoughts, communication actions and values of a racial , ethnic, religious groups
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| decoder | device that recognizes and responds to only certain codes imposed on radio broadcasts
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| decoding | process by which a received message is translated and interpreted
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| defense mechanisms | psychological coping strategies individuals use to protect themselves from unwanted feelings or thoughts
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| encoder | device that breaks down sound waves into uniques digital codes for radio transmission
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| encoding | process of converting information into a message
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| ethnocentrism | the view that one cultures way of doing things is the right way and any other way is inferior
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| feedback | any information that an individual receives about his behavior
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| gestures | nonverbal body movements that convey meaning to others
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| haptics | the study of touching
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| intimate zone | in America culture, the space within less then 1 1/2 feet of an individual
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| leading questions | questions that sugges an answer guided by the individual who is asking the question
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| mobile data terminal | devices mounted in the ambulance that receives information on the terminal screen. some devices also print
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| open-ended questions | questions that allow patients to give a detailed response in his own words
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| repeaters | devices that receive transmissions from a relatively low powered source such as mobile or portable radio and rebroadcast them at another higher power
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| SBAR | Situation, Background, Assesment, and recommendation of a patient
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