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Vocab Chap 5
| Term | Definition |
|---|---|
| base station | the central dispatch and coordination area of an EMS communications system ideally is in contact with all other elements of the system |
| closed-ended questions | a questions that only requires a "yes or No |
| communication | a process that incorporates verbal and nonverbal expressions into messages that are received by others |
| culture | thoughts, communication actions and values of a racial , ethnic, religious groups |
| decoder | device that recognizes and responds to only certain codes imposed on radio broadcasts |
| decoding | process by which a received message is translated and interpreted |
| defense mechanisms | psychological coping strategies individuals use to protect themselves from unwanted feelings or thoughts |
| encoder | device that breaks down sound waves into uniques digital codes for radio transmission |
| encoding | process of converting information into a message |
| ethnocentrism | the view that one cultures way of doing things is the right way and any other way is inferior |
| feedback | any information that an individual receives about his behavior |
| gestures | nonverbal body movements that convey meaning to others |
| haptics | the study of touching |
| intimate zone | in America culture, the space within less then 1 1/2 feet of an individual |
| leading questions | questions that sugges an answer guided by the individual who is asking the question |
| mobile data terminal | devices mounted in the ambulance that receives information on the terminal screen. some devices also print |
| open-ended questions | questions that allow patients to give a detailed response in his own words |
| repeaters | devices that receive transmissions from a relatively low powered source such as mobile or portable radio and rebroadcast them at another higher power |
| SBAR | Situation, Background, Assesment, and recommendation of a patient |