Communication
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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______________________ are used when you want the person to provide detailed information. | open-ended questions
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List the seven methods of communication. | 1) listening 2) open-ended questions 3) paraphrasing 4) clarifying 5) focusing 6) direct 7) silence
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List the components of active listening. | 1) Face the person 2) Make eye contact 3) Lean in slightly toward the person 4) Actively think about what the person is saying.
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List components of clarifying. | 1) Ask the person to repeat 2) State " I don't understand" 3) State " I don't know what you mean"
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To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
mstearns
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