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EMT Chapter 4

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Question
Answer
Base Station   Any radio hardware connecting a transmitter and receiver that is located in a fixed place.  
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Cellular Telephone   Low-power, portable radio that communicates through an interconnected series of repeater stations called "cells".  
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Channel   An assigned frequency(ies) that is used to carry voice and/or data communications.  
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Close-ended Questions   Questions that require single word responses.  
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Communication   Transmission of information to another person. (verbally or through body language)  
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Cultural Imposition   When one person imposes his or her beliefs, values, and practices, on another because they believe their ideals are superior.  
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Dedicated Line   A special telephone line that is used for specific point to point communications. (AKA "hotline")  
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Documentation   The written portion of the EMT's patient interaction. Part of patients permanent medical record.  
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Duplex   The ability to transmit and receive simultaneously.  
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Ethnocentrism   When a person considers their own cultural beliefs superior when communicating with people of different cultures.  
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Federal Communications Commission (FCC)   Federal agency that has jurisdiction over interstate and international telephone and telegraph services and satellite communications, all of which may involve EMS activity.  
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MED channels   VHF and UHF channels that the FCC has designated exclusively for EMS use.  
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Mobile Data Terminals (MDT)   Small computer terminals inside ambulances that receive data from the dispatch center.  
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Noise   Anything that disrupts the true meaning of a message.  
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Open-ended Questions   Questions that require complex, specific and detailed answers.  
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Paging   The use of a radio signal and a voice or digital message that is transmitted to pagers or "beepers" and/or desktop monitor radios.  
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Patient Care Reports (PCR)   Legal document used to record all patient care activities. it has direct patient care functions but also administrative control qualities.  
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Proxemics   The study of space between people and its effects on communication.  
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Rapport   A trusting relationship that you build with your patient.  
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Repeater   A special base station radio that receives and messages and signals on one frequency then automatically retransmits them on a second frequency.  
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Scanner   A radio receiver that searches across several frequencies until the message is completed.  
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Simplex   Single-frequency radio; transmissions can occur in either direction but not simultaneously in both. When one party transmits, the other can only receive, and the transmitting party cant receive.  
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Standing Orders   Written documents signed by the EMS system's medical director, that outline specific directions, permissions and sometimes prohibitions regardingpatient care. (protocols)  
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Telemetry   A process in which electronic signals are converted into coded, audible signals; these signals can then be transmitted by radio or telephone to a receiver with a decoder at a hospital  
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Therapeutic Communication   Verbal and nonverbal communication techniques that encourage patients to express their feelings and to achieve a positive relationship.  
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Trunking   Telecommunication systems that allow a computer to maximize utilization of a group of frequencies.  
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UHF (Ultra-high Frequency)   Radio frequencies between 300-3,000 MHz  
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VHF (Very High Frequency)   Radio frequencies between 30-300 MHz; the VHF spectrum is further divided into "high" and "low" bands.  
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What's an example of a close-ended question?   Does your arm hurt now? (any yes or no question acceptable)  
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Repeating an answer to a question is an example of what?   Clarification  
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What must be reported to appropriate authorities?   Gunshot wounds, dog bites, and abuse.  
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What would help with communication when talking to a child?   Going down to meet eye level, eye contact, explaining what you're going to do before you do it.  
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