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EMT Chapter 4
Question | Answer |
---|---|
Base Station | Any radio hardware connecting a transmitter and receiver that is located in a fixed place. |
Cellular Telephone | Low-power, portable radio that communicates through an interconnected series of repeater stations called "cells". |
Channel | An assigned frequency(ies) that is used to carry voice and/or data communications. |
Close-ended Questions | Questions that require single word responses. |
Communication | Transmission of information to another person. (verbally or through body language) |
Cultural Imposition | When one person imposes his or her beliefs, values, and practices, on another because they believe their ideals are superior. |
Dedicated Line | A special telephone line that is used for specific point to point communications. (AKA "hotline") |
Documentation | The written portion of the EMT's patient interaction. Part of patients permanent medical record. |
Duplex | The ability to transmit and receive simultaneously. |
Ethnocentrism | When a person considers their own cultural beliefs superior when communicating with people of different cultures. |
Federal Communications Commission (FCC) | Federal agency that has jurisdiction over interstate and international telephone and telegraph services and satellite communications, all of which may involve EMS activity. |
MED channels | VHF and UHF channels that the FCC has designated exclusively for EMS use. |
Mobile Data Terminals (MDT) | Small computer terminals inside ambulances that receive data from the dispatch center. |
Noise | Anything that disrupts the true meaning of a message. |
Open-ended Questions | Questions that require complex, specific and detailed answers. |
Paging | The use of a radio signal and a voice or digital message that is transmitted to pagers or "beepers" and/or desktop monitor radios. |
Patient Care Reports (PCR) | Legal document used to record all patient care activities. it has direct patient care functions but also administrative control qualities. |
Proxemics | The study of space between people and its effects on communication. |
Rapport | A trusting relationship that you build with your patient. |
Repeater | A special base station radio that receives and messages and signals on one frequency then automatically retransmits them on a second frequency. |
Scanner | A radio receiver that searches across several frequencies until the message is completed. |
Simplex | Single-frequency radio; transmissions can occur in either direction but not simultaneously in both. When one party transmits, the other can only receive, and the transmitting party cant receive. |
Standing Orders | Written documents signed by the EMS system's medical director, that outline specific directions, permissions and sometimes prohibitions regardingpatient care. (protocols) |
Telemetry | A process in which electronic signals are converted into coded, audible signals; these signals can then be transmitted by radio or telephone to a receiver with a decoder at a hospital |
Therapeutic Communication | Verbal and nonverbal communication techniques that encourage patients to express their feelings and to achieve a positive relationship. |
Trunking | Telecommunication systems that allow a computer to maximize utilization of a group of frequencies. |
UHF (Ultra-high Frequency) | Radio frequencies between 300-3,000 MHz |
VHF (Very High Frequency) | Radio frequencies between 30-300 MHz; the VHF spectrum is further divided into "high" and "low" bands. |
What's an example of a close-ended question? | Does your arm hurt now? (any yes or no question acceptable) |
Repeating an answer to a question is an example of what? | Clarification |
What must be reported to appropriate authorities? | Gunshot wounds, dog bites, and abuse. |
What would help with communication when talking to a child? | Going down to meet eye level, eye contact, explaining what you're going to do before you do it. |