EMT Chapter 4 Word Scramble

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Question	Answer
Base Station	Any radio hardware connecting a transmitter and receiver that is located in a fixed place.
Cellular Telephone	Low-power, portable radio that communicates through an interconnected series of repeater stations called "cells".
Channel	An assigned frequency(ies) that is used to carry voice and/or data communications.
Close-ended Questions	Questions that require single word responses.
Communication	Transmission of information to another person. (verbally or through body language)
Cultural Imposition	When one person imposes his or her beliefs, values, and practices, on another because they believe their ideals are superior.
Dedicated Line	A special telephone line that is used for specific point to point communications. (AKA "hotline")
Documentation	The written portion of the EMT's patient interaction. Part of patients permanent medical record.
Duplex	The ability to transmit and receive simultaneously.
Ethnocentrism	When a person considers their own cultural beliefs superior when communicating with people of different cultures.
Federal Communications Commission (FCC)	Federal agency that has jurisdiction over interstate and international telephone and telegraph services and satellite communications, all of which may involve EMS activity.
MED channels	VHF and UHF channels that the FCC has designated exclusively for EMS use.
Mobile Data Terminals (MDT)	Small computer terminals inside ambulances that receive data from the dispatch center.
Noise	Anything that disrupts the true meaning of a message.
Open-ended Questions	Questions that require complex, specific and detailed answers.
Paging	The use of a radio signal and a voice or digital message that is transmitted to pagers or "beepers" and/or desktop monitor radios.
Patient Care Reports (PCR)	Legal document used to record all patient care activities. it has direct patient care functions but also administrative control qualities.
Proxemics	The study of space between people and its effects on communication.
Rapport	A trusting relationship that you build with your patient.
Repeater	A special base station radio that receives and messages and signals on one frequency then automatically retransmits them on a second frequency.
Scanner	A radio receiver that searches across several frequencies until the message is completed.
Simplex	Single-frequency radio; transmissions can occur in either direction but not simultaneously in both. When one party transmits, the other can only receive, and the transmitting party cant receive.
Standing Orders	Written documents signed by the EMS system's medical director, that outline specific directions, permissions and sometimes prohibitions regardingpatient care. (protocols)
Telemetry	A process in which electronic signals are converted into coded, audible signals; these signals can then be transmitted by radio or telephone to a receiver with a decoder at a hospital
Therapeutic Communication	Verbal and nonverbal communication techniques that encourage patients to express their feelings and to achieve a positive relationship.
Trunking	Telecommunication systems that allow a computer to maximize utilization of a group of frequencies.
UHF (Ultra-high Frequency)	Radio frequencies between 300-3,000 MHz
VHF (Very High Frequency)	Radio frequencies between 30-300 MHz; the VHF spectrum is further divided into "high" and "low" bands.
What's an example of a close-ended question?	Does your arm hurt now? (any yes or no question acceptable)
Repeating an answer to a question is an example of what?	Clarification
What must be reported to appropriate authorities?	Gunshot wounds, dog bites, and abuse.
What would help with communication when talking to a child?	Going down to meet eye level, eye contact, explaining what you're going to do before you do it.

Created by: rachelkry