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Marketing Ch 1&2

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Term
Definition
Products   show
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show Tangible products  
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show Intangible products; usually a series of tasks performed for a customer  
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Exchange   show
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Utility   show
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Form utility   show
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Place utility   show
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show Value added by having a product available at a certain time of year or a convenient time of day  
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Possession utility   show
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Information utility   show
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Customers   show
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show Those who actually use a product  
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Value   show
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show Combination of marketing decisions involving product, price, place, and promotion; also called the four P's  
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show Getting consumers to think of a product in a certain way  
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show Using a single marketing plan to reach all the consumers  
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show Dividing the total market into smaller groups of people who share specific needs and characteristics  
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show Segmentation of a market based on where people live  
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Demographics   show
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Psychographics   show
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Customer Profile   show
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Created by: Stephen.P
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