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Marketing Ch 1&2

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Term
Definition
Products   show
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Goods   show
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Services   show
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show 1. Merchandise brought back to be replaced by other merchandise 2. Sale of something in the marketplace  
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show Added economic value  
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show Value added by changing raw materials or putting parts together to make them more useful  
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Place utility   show
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show Value added by having a product available at a certain time of year or a convenient time of day  
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Possession utility   show
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show Value added by communicating with the consumer  
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show Those who buy a product  
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show Those who actually use a product  
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show Personal satisfaction gained from use of a good or service  
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show Combination of marketing decisions involving product, price, place, and promotion; also called the four P's  
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show Getting consumers to think of a product in a certain way  
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show Using a single marketing plan to reach all the consumers  
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show Dividing the total market into smaller groups of people who share specific needs and characteristics  
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show Segmentation of a market based on where people live  
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Demographics   show
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Psychographics   show
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Customer Profile   show
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Created by: Stephen.P
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