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Marketing Chapter 3

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Term
Definition
show the process of collecting information about forces in the marketing environment  
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environmental analysis   show
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competition   show
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brand competitors   show
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show firms that compete in the same product class but market products with different features, benefits, and prices  
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generic competitors   show
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show firms that compete for the limited financial resources of the same customers  
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show a competitive structure in which an organization offers a product that has no close substitutes, making that organization the sole source of supply  
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oligopoly   show
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monopolistic competition   show
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show a market structure characterized by an extremely large number of sellers, none strong enough to significantly influence price or supply  
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business cycle   show
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prosperity   show
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recession   show
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show a stage of the business cycle when unemployment is extremely high, wages are very low, total disposable income is at a minimum, and consumers lack confidence in the economy  
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recovery   show
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show resources, such as money, goods, and services, that can be traded in an exchange  
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income   show
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disposable income   show
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show disposable income available for spending and saving after an individual has purchased the basic necessities of food, clothing, and shelter  
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show the accumulation of past income, natural resources, and financial resources  
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show an inclination to buy because of expected satisfaction from a product, influenced by the ability to buy and numerous psychological and social forces  
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Federal Trade Commission (FTC)   show
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show a system of nongovernmental, independent, local regulatory agencies supported by local businesses that helps settle problems between customers and specific business firms  
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National Advertising Review Board (NARB)   show
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technology   show
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sociocultural forces   show
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show organized efforts by individuals, groups, and organizations to protect consumer's rights  
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