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chpt24/communication

QuestionAnswer
Communication a lifelong learning process & essential part of pt-centered nursing
Therapeutic Communication occurs w/in a healing relationship btwn. nurse & pt
Skilled communication empowers others and enables people to know themselves and make their own decisions
critical thinking in nursing based on established standards of nursing care & ethical standards
Perceptual Biases human tendencies that interfere w/accurately perceiving & interpreting messages from others
Nature of communication process requires you to constantly decide what, when, where, why & how to convey a message
Intrapersonal communication AKA self-talk, self-verbalization, inner-thought occurs w/in an individual
Interpersonal communication one-on-one and often face-to-face
Transpersonal Communication occurs w/in a persons spiritual domains
Small group communication small # of persons meet...goal directed & requires understanding of group dynamics
Public Communication interaction w/an audience
Referent motivates one person to communicate w/another
Sender person who encodes & deliver the message
Receiver person who receives and decodes the message
Message content of the communication...verbal, nonverbal, symbolic
Channels means of conveying & receiving messages...visual, auditory, tactile
Created by: Nic_Jaws
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