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Pro Dev Week 1-5
Chapter Final
| Question | Answer |
|---|---|
| Being able to take a patients blood pressure is an example of what? | job specific skill |
| Employers are interested in skills and abilities, but also personal what? | qualities |
| Being_______(on time for work) is an example of a transferable competency. | punctual |
| People with limited job experience should focus on their transferable _________? | competencies |
| Your back-up plan, or a job you can get becasue you're over qulaified is called a what? | contingency target |
| People who can and will vouch for your capablities, skills, and suitability for a job are called what? | references |
| Employers usually ask for how many professional references from job applicants? | three |
| Your personal career inventory contians information about your what? | education,experience,skills,values,accomplishments and references |
| The hard to get dream job that you would like to have in the near future is a called a what? | stretch target |
| Career Action for 3-1,3-2,3-3 and 3-4 are all a part of your personal career _________? | inventory |
| To be successful in a career you should develop both job specific skills and __________? | transferable competencies |
| A ___________ is not a good candidate for a professional reference? | relative |
| A personal career inventory will help you to assess whether or not you are _______ for a specific job? | qualified |
| A direct supervisor or __________ is a good candidate for a professional refernce? | manger |
| Skills that can be used in various jobs, and careers are called _________ competencies? | transferable |
| A job target that is your ideal job right now, which suits your current qualificatiosn, interests, salary requirements, and work environment,is called a _________ target? | career |
| Your best ________ in not a good candidate for a professional reference? | friend |
| Know yourself to ________ yourself? | market |
| Unstructured: | Untrained Interviewers; small companies, conversation |
| Structured: | Professional Interviewers; pre-determined questions |
| Screening: | "Weed Out" less qualified. most qualified go to the interview |
| Behavioral: | Contains behavioral questions, performance predicts future behavior ( usually situatioanal) |
| Panel or Board: | multiple interviewers, HR rep, Hiring manger, manger from department |
| Team: | Multiple interviewers, Team members various levels is in org. |
| Telephone: | Conducted over the phone,Usually a Screening Interview |
| Stressed: | Contains stress questions, how do you perform under pressure |
| General Information: | Skills; work experience; Career Goals |
| Character: | personal attributes, personality attitude, motivation. (Honesty, integrity) |
| Productivity & Performance: | -main things employees are evaluated on -How well the employee completes their duties. |
| Attitude & Appearance: | -Image of someone who is professional, trustworthy,& pleasure to work with |
| Attitude: | A way of thinking, feeling, behaving positive, pleasant demeanor, good manners, can-do-spirit, willingness to try & ability to get along with others. |
| Appearance: | Professional, business-like image. |
| Dress Code: | Safety, Avoid embarrassments and distractions |
| Etiquette: | The expected professional behavior in the work place. |
| Honesty& Integrity: | Signs of a dependable and reliable employee and trusted co-worker. |
| Financial Responsibility: | Expense reports, manage budgets |
| Academic skills: | Read, write, with, English, listen, speak. |
| Thinking skills: | Ability to solve problems and learn new task. |
| Communication skills: | Ability to work in teams to solve problems and perform tasks. |
| Critical Work Skills: | Job-specific skills, skills required to perform the job. |
| Technology skills: | Basic computer skills. |
| Employer value; | Skills/certs, Education, Experience(paid or volunteer),school: clubs, involvement, teamwork, volunteer, sport: (teamwork, leadership) |
| Customer service: | The act of one person helping another person. |
| Communication: | Exchange of messages. |
| One-way communication: | the sender transmits a message, the receiver gets it,and process is complete |
| Two-way communication: | the sender transmits a message, the receiver get it, and the receiver responds with another message. |
| Effective communication: | the sender and receiver have the same understanding |
| Nonverbal Communication: | Facial expression, eye contact, body language, and tone of voice. |
| Barriers: | Physical, Mental, Emotional |
| Physical Barriers: | Any disturbing factor in the environment or body. Ex: Noise, smell, activity, headache, Flu. |
| Mental Barriers: | In your head. Ex: previous knowledge, Selective Attention, Vocabulary |
| Emotional Barriers: | Feeling or emotions. Angry, sad, stressed, anxiety. |
| Responsiveness: | Degree to which a person is open or closed in their dealing with others. |
| Assertiveness: | Ranges from asking questions to telling others their expectations. |
| Thinkers: High control High ask | "Thinkers are people who tend to be are guarded in their interactions with others". Self-control is very important to them. Thinkers don't reveal much of themselves. Rather they deflect attention from themselves by asking questions of the other person. |
| Achievers: High control High tell | Like thinkers, "Achievers are self-controlled and guarded about revealing their inner selves. Achievers, are very assertive, however. They express their "expectations clearly" |
| Sellers: High open High tell | "Sellers tend to be warm and outgoing in their dealing with others". Like Achievers, they are assertive and express themselves forcefully. |
| Relater: High open High ask | Relaters are usually warm and friendly in their interactions. They are less concerned about themselves than about others. Relaters ask questions that are sometimes personal in nature. |
| Rapport (ra-peur): | relation, connection, especially harmonious relation. |
| Mirroring: | Body & Voice, Words, Visual, hearing, Touch, Taste, Smell |
| Writing E-mail | Use short, informative subject(thank you Letter), Never leave the subject blank, Salutations. Ex: Mr. Clardy, keep message short, Don't the body blank, Don't use all caps. Tip: its like your yelling at the person, Use proper English |
| First Impression: | 7-10 seconds |
| Standard English: | Spoken by broadcasters, actors, etc. |
| Dialects: | Variation of Standard English (regions, social groups) |
| Substandard English: | English spoken with poor pronunciation, grammar, etc. |
| Voice/Speech Qualities: | Volume, Pitch, Rate, Tone, Enunciation, Pronunciation, Grammar & Vocabulary |
| Volume: | How loudly or how softly you speak |
| Pitch: | How high or how low on a musical scale (pitch goes up at the end of a question) |
| Rate: | How fast or how slowly you speak (it's good to pause to make a point) |
| Tone: | Reveals feelings and attitude. |
| Enunciation: | How clearly you say words.(leaving out sounds, adding sounds,or running sounds together.) |
| Pronunciation: | How correctly you say words.(emphasizing the wrong syllable) |
| Grammar & Vocabulary: | Using the correct words & putting them together correctly. |
| Presentation: | Prepare, Consider the audience and setting, Prepare on Agenda: know what to say, know what not to say, Outline the message (include assignments and timing), Preparing supporting materials, Rehearse/Practice, Listen/Let others Talk |
| Present: | Establish a positive atmosphere, Relate to the audience, Use body language and voice qualities effectively, Be yourself |
Created by:
Rodney C
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