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Ch17: Marketing
Chapter 17: Promotional Concepts & Strategies
| Question | Answer |
|---|---|
| persuasive communication | promotion |
| convincing prospects to select products or services over a competitor's brand | product promotion |
| creating a favorable image for a business, helping advocate for change, or taking a stand in the community | institutional promotion |
| form of nonpersonal promotion | advertising |
| type of advertising directed to a targeted group of prospects | direct marketing |
| represents all marketing activities--other than personal selling, advertising, & public relations--that are used to stimulate purchasing and sales | sales promotion |
| activities that enable an organization to influence a target audience | public relations |
| an announcement sent to the media | news release |
| involves bringing news or newsworthy info about the organization to the public's attention | publicity |
| combination of strategies and cost-effective allocation of resources to inform the public about the business | promotional mix |
| mainly promotes the product ONLY to the next person in the distribution channel | push policy |
| mainly directs promotion to consumers to create customer interest | pull policy |
| sales promotion activities to get support for a product from manufacturers, wholesalers, retailers | trade promotions |
| sales strategies that encourage customers and prospects to buy | consumer promotions |
| certificates that entitle customers to cash discounts on goods or services | coupons |
| low-cost items given to customers at a discount or free | premiums |
| higher-priced items are earned and given away through contests, sweepstakes, and rebates | incentives |
| cross-promotional & cross-selling campaigns that involve promo arrangements between more than one retailer or manufacturer | promotional tie-ins |
| by the way of | via |
| the commercial activity of transporting and selling goods from a producer to a consumer | distribution |