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Therapeutic Communication Nurs 232
Question | Answer |
---|---|
What does Therapeutic Communication do? | Promotes understand and can help establish constructive relationship between the nurse and the client. |
What are the 4 phases to Therapeutic Communication | Pre-interaction phase; Introductory/orientation phase; Working phases; Termination phase |
What are 4 forms of communication | Verbal; Non-verbal; electronic communication; Symbolic communication |
What does SOLER stand for? | S-sit facing patient O-observe an open posture L-lean in toward the patient E-establish and maintain intermittent eye contact R-relax |
is it ok to share observations with the patient? | Generally it is ok to share observations with the patient for the purpose of providing the patient with an opening |
When using touch what should you be careful of? | Boundaries |
What are the facilitators of Theapeutic Communication | Clarify Focus Paraphrase Ask relevant questions; use open ended questions Summarize Offer self Give information Use confrontation only after trust has been established Use self-disclosure carefully, sparingly, only when relevant |
What is elderspeak similar to? | babytalk |
what are the features of elder speak? | Slower rate of speech Exaggerated intonation Elevated pitch and volume Greater repetitions Simpler vocabulary and grammar |