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I/O Psych Ch 12

Leadership

QuestionAnswer
path–goal theory, a leadership style in which the leader sets challenging goals and rewards achievement achievement-oriented style
motivation to lead as a result of a desire to be in charge and lead others affective identity motivation
leadership style in which the individual leads by caring about others and that is most effective in a climate of anxiety affiliation style
organizational climate in which worry predominates anxiety
leadership power that comes from the leader’s capacity to punish others coercive power
leadership style in which the individual leads by controlling reward and punishment; most effective in a climate of crisis coercive style
critical time or climate for an organization in which the outcome to a decision has extreme consequences crisis
organizational climate characterized by low morale despair
climate in which the organization has the necessary knowledge and resources but does not know how to efficiently use the knowledge or the resources disorganization
power that individuals have because they have knowledge expert power
amount of knowledge or skill possessed by a leader expertise
theory of leadership that states that leadership effectiveness is dependent on the interaction between the leader and the situation Fiedler’s contingency model
organizational climate in which important information is not available ignorance
theory of leadership that states that there are six styles of leadership (informational, magnetic, position, affiliation, coercive, and tactical) and that each style will be effective only in one of six organizational climates IMPACT theory
style of leadership in which the leader is concerned with neither productivity nor the well-being of employees Impoverished Leadership
style of leadership in which the leader leads through knowledge and information; most effective in a climate of ignorance Informational style
extent to which leaders define and structure their roles and the roles of their subordinates initiating structure
organizational climate in which people are not sure what to do instability
path–goal theory, a leadership style in which the leader plans and organizes the activities of employees instrumental style
objective test used to measure various need levels Job Choice Exercise (JCE)
test used to measure perceptions of a leader’s style by his or her subordinates Leader Behavior Description Questionnaire (LBDQ)
part of trait theory that postulates that certain types of people will become leaders and certain types will not leader emergence
training program that teaches leaders how to change situations to match their leadership styles Leader Match
part of trait theory that postulates that certain types of people will be better leaders than will other types of people leader performance
variable in Fiedler’s contingency model that refers to the extent to which a leader, by the nature of his or her position, has the power to reward and punish subordinates leader position power
leadership theory that focuses on the interaction between leaders and subordinates leader–member exchange theory
variable in Fiedler’s contingency model that refers to the extent to which subordinates like a leader leader–member relations
name for a pattern of needs in which a leader has a high need for power and a low need for affiliation leadership motive pattern
test used to measure a leader’s self-perception of his or her leadership style Leadership Opinion Questionnaire (LOQ)
scale A test used in conjunction with Fiedler’s contingency model to reveal leadership style and effectiveness Least-Preferred Coworker Scale
power that individuals have because of their elected or appointed position legitimate power
style of leadership in which the leader has influence because of his or her charismatic personality; most effective in a climate of despair magnetic style
measure of leadership that classifies a leader into one of five leadership styles Managerial Grid
leadership style reflecting a balanced orientation between people and tasks Middle-of-the-road Leadership
according to trait theory, the extent to which a person desires to be successful need for achievement
extent to which a person desires to be around other people need for affiliation
according to trait theory, the extent to which a person desires to be in control of other people need for power
those who seek leadership positions because they will result in personal gain noncalculative motivation
in path–goal theory, a leadership style in which the leader allows employees to participate in decisions participative style
theory of leadership stating that leaders will be effective if their behavior helps subordinates achieve relevant goals path-goal theory
leadership style in which the leaders influence others by virtue of their appointed or elected authority; most effective in a climate of instability position style
leadership power that exists when followers can identify with a leader and the leader’s goals referent power
leadership power that exists to the extent that the leader has the ability and authority to provide rewards reward power
personality trait characterized by the tendency to adapt one’s behavior to fit a particular social situation self-monitoring
theory of leadership stating that effective leaders must adapt their style of leadership to fit both the situation and the followers situational leadership theory
desire to lead out of a sense of duty or responsibility social-normative motivation
in path–goal theory, a leadership style in which leaders show concern for their employees supportive style
leadership style in which a person leads through organization and strategy; most effective in a climate of disorganization tactical style
variable in Fiedler's contingency model that refers to the extent to which tasks have clear goals and problems can be solved task structuredness
leaders who define and structure their roles as well as the roles of their subordinates task-centered leaders
leadership style in which the leader is concerned with both productivity and employee well-being team Leadership
projective personality test in which test-takers are shown pictures and asked to tell stories. It is designed to measure various need levels Thematic Apperception Test (TAT)
leaders who believe that employees are extrinsically motivated and thus lead by giving directives and setting goals Theory X leaders
leadership style in which the leader focuses on task-oriented behaviors transactional leadership
extent to which a leader is believed and trusted by his or her followers trustworthiness
meta-analyses indicate that several traits differentiate excellent leaders from poor leaders. Intelligence is one of the traits and __ is another extroversion
the Job Choice Exercise measures needs for power, affiliation, and achievement
leaders who are high in task orientation and low in person orientation will have high grievance rate
__ leaders are insecure and seldom rock the boat or cause trouble high likability floater
according to your text, __ is probably the only training program in the country concentrating on changing the situation rather than the leader Leader Match
manager who is most effective in a climate of disorganization has a(n) __ leadership style tactical
according to the Path-Goal Theory of Leadership, a manager who organizes and controls the activities of employees has a(n) __ style of leadership instrumental
new manager is assigned staff who are unsure about a task but are willing to do it. She should use a __ approach coaching
manager in an office is well liked and respected. The manager is likely to have __ power referent
one-sided argument is better than a two-sided argument when the person being persuaded is positive and receptive about an idea
research indicates that between 17-30% of leader emergence has genetic basis
we can inherit certain traits & abilities that might influence our decision to seek leadership
people in high openness, conscientiousness, and extraversion, and low in neuroticism are __ __ to emerge as leaders more likely
people who adapt their behavior to the social situation high self-monitors
high self-monitors emerge as leaders __ __ than low self-monitors more often
more intelligent people are more likely to emerge as leaders than are less intelligent people
looking at __ of abilities & personality traits is more useful than looking at __ abilities & traits patterns; individual
some early reviews concluded that __ __ are seldom related to leader emergence because both anecdotal evidence & research suggest that leadership behavior has some __ specific traits; stability
it appears some people __ __ as leaders in variety of situations consistently emerge
one explanation for lack of agreement on a list of traits consistently related to leader emergence is that the __ __ __ is more complex than originally thought motivation to lead
found that the motivation to lead as 3 factors: affective identity, noncalculative, & social-normative Chan & Drasgow
people w/affective identity motivation become leaders because they enjoy being in charge & leading others
of the 3 leadership motivation factors, people scoring high on affective identity motivation tend to have most leadership experience
of the 3 leadership motivation factors, people scoring high on affective identity motivation tend to be rated by others as having high leadership potential
people w/noncalculative motivation seek leadership positions when they perceive that such positions may result in personal gain
people w/social-normative motivation become leaders out of sense of duty
individuals with his leadership motivation tend to obtain leadership experience
individuals with his leadership motivation tend to have __ in their leadership skills confidence
Bruce concluded that the best way to select a CEO is to look for leadership qualities & success early in a person's career
risk taking, innovation, vision are considered leadership qualities
men & women emerge as leaders __ __ in leaderless group discussions equally often
men emerge as leaders more often in __ groups short-term
men emerge as leaders more often in groups carrying out tasks with low social interaction
women emerge as leaders more often in groups involving high social interaction
there is a(n) __ __ for women in leadership & management glass ceiling
leader performance involves the idea that leaders who perform well posses __ __ that poorly performing leaders do not certain characteristics
extraversion, openness, agreeableness & conscientiousness are __ __ to leader performance positively related
neuroticism is __ __ to leader performance negatively related
management, decision-making, & oral-communication skills are highly correlated with leadership effectiveness
self-monitoring as it focuses on what leaders do
extension of trait theory of leader performance suggests that __ __ are necessary requirements for leadership excellence but that they do not guarantee it certain traits
extension of trait theory of leader performance suggests that __ __ is a function of the right person being in the right place at the right time leadership excellence
meta-analysis of 151 studies by Judge et al found a moderate by significant correlation (r=-.17) between __ __ and leadership performance cognitive ability
meta-analysis of 151 studies by Judge et al further discovered that cognitive ability is most important when the leader is not distracted by stressful situations
meta-analysis of 151 studies by Judge et al further discovered that cognitive ability is most important when the leader uses a more __ __ style directive leadership
in studies investigating performance of US presidents found that president rated by historians as being the __ __ were smart & open to experience, had high goals, & had ability to bend the truth most successful
Sternberg's synthesis of key variables key to effective leadership wisdom, intelligence (academic & practical) & creativity
significant relationship between __ __ __ & leader performance need for achievement
__ managers have a leadership motive pattern high-performance
in leadership motive pattern the need is not for __ __ but for organizational power personal power
leaders with __ __ needs may decide that being liked is more important than being successful, cause conflict with their decisions high affiliation
__ leaders will not place their need to be like above to goals of the organization successful
TAT, JCE, or examining themes that occur in their writing/speeches tests in which needs for power, achievement, & affiliation can be measured
through examining themes that occur in their writing/speeches Presidents Franklin, Roosevelt, Kennedy, & Reagan had high needs for power
examining themes that occur in their writing/speeches Presidents Harding, Truman, & Nixon had high needs for affiliation
examining themes that occur in their writing/speeches Presents Wilson, Hoover, & Carter had high needs for achievement
men were more effective leaders in situations __ __ in masculine terms traditionally defined
men were more effective leaders in situations in which __ __ __ were men majority of subordinates
women were more effective leaders in situations defined in less masculine terms
women more likely than men to engage in behaviors with __ leadership high-quality
major schools of thought that have postulated that differences in leader performance can be attributed to differences in the extent to which leaders are task versus person oriented Ohio State Studies, Theory X, & Managerial Grid
though Ohio State Studies, Theory X, & Managerial Grid use different terms, they are saying similar things
country club leaders, Theory Y leaders, & leaders high in consideration act in warm & supportive manner & show concern for their subordinates person-oriented leaders
person-oriented leaders believe that employees are __ motivated intrinsically
person-oriented leaders believe that employees seek __ responsibility
person-oriented leaders believe that employees are __ self-controlled
person-oriented leaders believe that employees do not necessarily __ work dislike
person-oriented leaders consult their subordinates __ making decisions before
person-oriented leaders __ their subordinates work praise
person-oriented leaders ask about __ family subordinate's
person-oriented leaders do not look __ __ of their subordinates over shoulder
person-oriented leaders use a more __ approach to leadership hands-off
under pressure, person-oriented leaders tend to become socially withdrawn
task-centered leaders, Theory X leaders, & leaders high in initiating structure define & structure their own roles & those of their subordinates to attain the group's formal goals task-oriented leaders
__ leaders see their employees as lazy, extrinsically motivated, wanting security, undisciplined, & shirking responsibility task-oriented
task-oriented leaders tend to __ by giving directives, setting goals, & making decisions without consulting their subordinates manage/lead
task-oriented leaders __ __ become anxious, defensive, & dominant under pressure
task-oriented leaders tend to produce humor
person-oriented leaders tend to appreciate humor
are both task and person-oriented leaders team leaders
are neither task or person-oriented leaders impoverished leaders
leaders have moderate amounts of both task and person-oriented middle-of-the-road leaders
higher scores on __ structure associated with positive leadership criteria like follower satisfaction & group performance consideration/initiating
relationship between consideration & & follower satisfaction/motivation & ratings of leadership effectiveness were __ __ relationship between initiating structure w/same 3 leadership criteria higher than
person orientation is also know as consideration
task orientation is also known as initiating structure
can measure a leaders' task or person orientation LOQ & LBDQ
LOQ is filled out by supervisors or leaders who want to know their own behavioral style
LBDQ is completed by subordinates to provide a picture of how they perceive their leader's behavior
laboratory studies found that women were more likely to use a more __ approach participative
laboratory studies found that men were more likely to use a more __ approach autocratic
theoretically person-oriented leaders should have satisfied employees
theoretically task-oriented leaders should have productive employees
consideration scores are actually more strongly correlated with follower satisfaction, follower motivation & ratings of leadership effectiveness
traits & behaviors of unsuccessful leader are not necessarily __ of those of successful leaders opposite
according to empirical research & anecdotal accounts most employees report that one the greatest source of stress in their jobs is supervisor's poor performance, strange behavior, or both
lack of leadership training,cognitive deficiencies, & personality major causes of poor leader behavior
poor leaders are unable to __ __ experience learn from
poor leaders are unable to think __ strategically
poor leaders consistently make the __ __ same mistakes
poor leaders do not __ __ plan ahead
perhaps the most important, source of poor leadership behavior involves personality of the leader
many unsuccessful leaders are insecure
many unsuccessful leaders adopt personality type of paranoid or passive aggressive, high-likeability floater, or narcissist
deeply-rooted, perhaps unconscious, resentment and anger paranoid/passive-aggressive leader
source of __ for leaders who are paranoid, passive-aggressive, or both is some incident in their life in which they felt betrayed insecurity
on the surface paranoid/passive-aggressive leaders are __, __ people who often compliment their subordinates & fellow workers charming, quiet
paranoid/passive-aggressive leaders resent __ of others success
paranoid/passive-aggressive leaders are likely to __ __ successful subordinates in passive-aggressive manner act against
paranoid/passive-aggressive leaders seem __ on the surface but at same time will stab another person in the back supportive
insecure & seldom rocks the boat; goes along with the group, friendly to everyone, & never challenges others' ideas high-likeability floater
high-likeability floaters' employees have __ __ but relatively __ __ high morale; low performance
narcissists are leaders who overcome their insecurity by __ overconfidence
like to be center of attention, promote their own accomplishments, & take most if not all credit for success of their group, but avoid all blame for failure narcissists
lower scoring LPC leaders tend to be task oriented
higher scoring LPC leaders tend to be more concerned with interpersonal relations
is determined by task structuredness, leader position power, & leader-member relations favorableness of a situation
have goals that are clearly states & known by group members, have only a few correct solutions to a problem, & can be completed in only a few ways structured tasks
the more structured the task, the more __ the situation favorable
group/organizational setting in which there is no assigned leader is not favorable leadership situation
__ the position or legitimate power of the leader the more favorable to situation greater
in leader-member relations, the more __ __ their leader, the more favorable the situation subordinates like
leader-member relationship is considered the __ __ of the 3 variables most important
function best in situations that are either favorable or unfavorable low-scoring LPC leaders
function best when situation is only of moderate favorability high-scoring LPC leaders
found support for general predictions of leader behavior in Fielder's model but not for some of the specific predictions Schriesheim/Tepper/Tetrault
Leader Match is probably the only training program in the country concentrating on changing the situation rather than the leader
Ronald Reagan is best example of __ leader magnetic
chances of successful leadership increase in a situation of __ __ when a magnetic or charismatic individual assumes control general despair
__ style is especially effective during corporate mergers, particularly when people are not sure what actions to take position
in position style, there are often questions about a leader's legitimate scope of power
coercive style is typical of leaders during war
best managers/leaders spend considerable time gathering __ __ from their subordinates performance information
if IMPACT theory is correct, people can become effective leaders by finding a climate that is consistent with their behavioral style
if IMPACT theory is correct, people can become effective leaders if leaders __ their style to meet a particular climate change
if climate is one of despair, according to IMPACT theory, individuals become more outgoing & positive
if climate is one of ignorance, according to IMPACT theory, individuals change their behavior and use information to lead
people who are willing to __ their behavior should be effective leaders adapt
people who have the ability to play each of the __ __ styles should be effective leaders 6 leadership
those who are willing to use different leadership styles can learn the necessary skills & behaviors through training programs
person can become an effective leader by changing followers' perceptions of the climate so that the perception matches the leaders behavioral style
person can become an effective leader by __ __ the climate itself actually changing
influence on leader effectiveness is the __ & __ of the leader's followers abilities; attitudes
influence on leader effectiveness is how followers' abilities & attitudes interact with the style & characteristics of the leader
path-goal theory is __ based rather than __ based behavior; trait
meta-analyses on path-goal theory __ __ supported it general effectiveness has not
most important follower characteristic, according the situational leadership theory follower readiness
follower readiness is the ability and willingness to perform a particular task
unable & unwilling or insecure R1
unable but willing or confident R2
able bit unwilling or insecure R3
able and willing or confident R4
most effective leadership behavior for R1; leader directs follower by telling them what to do & how to do it directing behavior
most effective leadership behavior for R2; explain & clarify how work should be done coaching approach
are given plenty of emotional support as well as opportunities for two-way-communication R3 followers
most productive & happy when delegating style used R4 followers
effective leaders first diagnose the competency & motivation levels of employees for each goal or series of tasks, and then adapt their leadership style to fit employees' level under situational leadership theory
under situational leadership theory, as employee make __ __, leader changes styles & becomes less directive developmental progress
leader–member exchange theory was originally called vertical dyad linkage (VDL) theory
LMX theory concentrates on __ between leaders and subordinates interactions
interactions are called leader-member exchanges (LMX)
characterized by a high-quality relationship with the leader; developed trusting, friendly relationships with leader in-group
characterized by a low-quality relationship with the leader out-group
as a result of in-group relationship with leader, leader deals with them by allowing them to participate in decisions & rarely discplining them
as a result of out-group relationship with leader, they are more likely to be given direct order & less to say about how affairs are conducted
supervisors can only help members of the in-group if they have good relationships with their own managers
initiate ideas, informal interaction w/subordinates, stand up for/support subordinates, take responsibility, develop group atmosphere, organize/structure work, communicate formally, reward/punish subordinates, set goals, make decisions, etc. Yukl/Carter/Hemphill/Coons/ Gibbs behavioral "theory"
specific behavior/skill important for a leader to possess decision making
Vroom-Yetton Model provides a(n) __ that can tell a leader what process to go through to make a decision in a particular situation flowchart
specific behavioral theory holds that leaders/managers are most effective when they are out of their offices, walking around & meeting with and talking to employees and customers about their needs & progress management by walking around (MBWA)
MBWA is thought to __ __ increase communication
MBWA is thought to __ __ with employees build relationships
MBWA is thought to encourage __ __ employee participation
important to a lead because as it increases so does the leader's potential to influence others power
are more able to obtain more resources, dictate policy, & advance farther in an organization leaders who have power
expert, legitimate, reward, coercive, & referent basic types of power
in certain situations leaders who know something useful, __ __, will have power expert knowledge
requirement for expert power, knowledge must be something that others need
requirement for expert power, others must be __ that the leader knows something, or has the knowledge aware
are best able to get employees to comply with their orders but have low follower satisfaction leaders with legitimate power
reward power involves having control over __ & __ rewards financial; nonfinancial
salary increases, bonuses, or promotions financial rewards
praise or more favorable work assignments nonfinancial rewards
for a leader to have coercive power, it is important that other __ leader is willing to use ability to punish believe
leader cannot maintain coercive power if employees believe that the leader is bluffing
includes such actions as firing or not promoting & the more subtle action of giving some one the cold shoulder punishment in coercive power
complimenting other, doing favors, & generally being friendly & supportive is how leaders obtain __ power referent
employees of leaders with referent power are __ __ to their organizations most committed
employees of leaders with referent power are __ __ with their jobs most satisfied
__ leadership consists of setting goals, monitoring performance, & providing a consequence to success/failure transactional
contingent reward, management by exception-active, & management by exception-passive dimensions of transactional leadership
refers to leaders who reward followers for engaging in desired activity contingent reward
refers to leaders who actively monitor performance & take corrective action when needed management by exception-active
refers to leaders who who do not actively monitor follower behavior & who take corrective action only when problems are serious management by exception-passive
__ leadership focuses on changing or transforming the goals, values, ethics, standards, & performance of others transformational
often labeled as being visionary charismatic and inspirational; lead by developing a vision, changing an organization to fit this vision, & motivating employees to reach the vision/long-term goal transformational leaders
transformational leaders are __ confident
transformational leaders have a need to __ others influence
transformational leaders hold a __ __ that their beliefs & ideas are correct strong attitude
transactional leadership is most related to personality dimension of extraversion
transactional leadership is __ __ to agreeableness, conscientiousness, and openness to experience positively related
transactional leadership is negatively related to neuroticism
idealized influence, inspirational motivation, etc.; refers to leaders with high moral & ethical standards who have strong vision of where they want their followers to go & who use enthusiasm to motivate their followers charisma
charisma, intellectual stimulation, & individual consideration dimensions to transformational leadership
refers to leaders who encourage change and open thinking, challenges the status quo, & appreciate diversity intellectual stimulation
refers to leaders who encourage individual growth & take time to mentor & coach their followers individual consideration
researcher found that female leaders engaged in __ __ slightly more often than male leaders transformational behaviors
research found that male leaders generally engage in more __ & __ leadership behaviors than do female leaders transactional; laissez-faire
research found that women are more likely to use reward to __ __ motivate employees
research on transformational leadership suggest that it used on every continent & is __ __ by employees best liked
Hunt & Laing hypothesize that good leaders posses __ __ not shared by poor leaders five characteristics
Hunt & Laing found that 72% of high-performing leaders were described by their subordinates as being __ visionary
successful leaders are somehow different from their followers differentiation
though differentiation exists, successful leaders are also __ __ to relate to & empathize with their followers similar enough
successful leaders have strong __ values
successful leaders are able to __ their vision & values to others communicate
this makes leader more human & provides a target that followers can focus on when they are upset with the leader major flaw
ability to __ __ is a skill needed by successful leaders persuade others
for leaders to persuade their followers they must be the __ __ about their common interest most knowledgeable
expertise, trustworthiness, attractiveness leader characteristics important to persuasion
to improve trustworthiness a leader can occasionally argue against what appears to be his own self-interest
to improve trustworthiness a leader can communicate his __ to his followers similarity
attractive people are __ __ than unattractive people more persuasive
leader's personal attributes & type of message that is presented have roles in persuasion
asking for too much or making an argument that is too far away from the other side with diminish your credibility
asking for the amount you __ __ leaves no room for negotiations actually desire
message discrepancy, one-sided vs two-sided, & use of threats are 3 aspects of persuasive messages
discover differences & similarities in cultures & determine why these difference exist Project GLOBE (Global Leadership & Organizational Behavior Effectiveness)
extent to which a culture avoids certainty by using social norms & rituals uncertainty avoidance
extent to which power is unequally shared power distance
extent to which culture encourages collective distribution of resources social collectivism
extent to which individuals express pride in their organizations & families in-group collectivism
extent to which culture tries to minimize differences in gender roles & prevent discrimination gender egalitarianism
extent to which individuals in a culture are assertive & challenging in social relationships assertiveness
extent to which culture plans for & invests in the future future orientation
extent to which culture encourages & rewards improvement in performance performance orientation
extent to which culture encourages & rewards people for being fair, caring, & giving humane orientation
charismatic, self-protective, humane, team oriented, participative, & autonomous main leadership styles identified by GLOBE to distinguish cultures
involves vision, inspiration, integrity & performance orientation charismatic style
involves following procedure, emphasizing status differences, being self-centered, & saving face self-protective style
involves being modest & helping others humane style
involved being collaborative, building teams, & being diplomatic team-oriented style
involves getting opinions & helping others participative style
involves being independent & individualistic & making one's own decisions autonomous style
the best theory about leadership is some combination of the theories
because different situations require different leadership styles & skills, individuals who have variety of __ __ will be best able to be effective leaders in a larger variety of situations relevant skills
leaders who are able to __ __ situational & follower needs will be more effective accurately recognize
research demonstrates that __ __ affects organizational performance leadership performance
Created by: lfrancois
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