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SBModule11
Promotion
Question | Answer |
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Promotion | Any form of communication a business or organization uses to inform, persuade, or remind consumers about its products/services. |
Product promotion | Communication used to persuade consumers to buy a particular product/service. |
Institutional promotion | Communication used to create a favorable image of the business in the eyes of the consumer instead of promoting a product/service. |
Promotional mix | The combination, or blend, of the different types of promotion. |
Media | Agencies, means, or instruments used to deliver promotional messages to the public. |
Advertising | Any paid form of non-personal presentation of ideas, goods, or services |
Promotional advertising | Communication designed to increase sales of products and services. |
Institutional advertising | Promotion designed to create a favorable image and goodwill for a business or organization. |
Oldest and most effective category of advertising media. Includes newspapers, magazines, direct mail, signs, and billboards. | |
Broadcast | Advertising media uses verbal communication. Includes radio and television. |
Specialty | Inexpensive advertising media, useful items with the name of the advertiser printed on them. Includes such items as hats, t-shirts, pencils, and pens. |
Online | Advertising messages delivered on the Internet. |
Personal selling | A form of promotion that uses planned, personalized communication to influence decisions and to ensure satisfaction. |
Retail selling | Customer comes into store and the salesperson’s job is to help the customer and answer questions about the product. |
Business to business selling | The salesperson goes to the customer and selling takes place in manufacturer’s/wholesaler’s showroom or in the customer’s place of business. |
Telemarketing | Process of selling over the telephone. |
Public relations | Any activity designed to create a favorable image toward a business, its products, or its policies. Includes such things as donations to charity. |
Publicity | Information that is provided to the public by the media or other sources usually at no cost to the business |
News release | A prepared statement or story that provides newsworthy information about the business or organization providing it. It should answer the five basic questions of who, what, when, where, and why. |
Press conference | A meeting to which a business or organization invites media for the purpose of distributing information about a newsworthy event. |
Press kit | A folder containing feature stories, articles, photographs, and/or new releases about the company, product or persons which has been prepared to assist the media. |
Sales promotion | The variety of activities other than personal selling, advertising, and public relations that are used to increase consumer purchases. |
Slotting allowances | Money paid by a manufacturer to the retailer for placing a product in the store, perhaps in a specific location. |
Buying allowance | Price discount given by a manufacturer to increase the desire of a wholesaler or retailer to purchase the product. |
Trade shows | Provide the manufacturer a place to introduce new items and to gain support for new and existing products. |
Sales incentive/contests | Awards given to salespersons for meeting or exceeding sales goals. |
Premiums | Low cost items given to the consumer at a discount or free. Examples include coupons, free samples, and redemptions. |
Incentives | Products earned through contests, sweepstakes, and rebates. |
Product samples | Trial size products generally sent through the mail or distributed at the business at no cost to the consumer. |
Promotional tie-ins | A strategy in which two or more businesses combine promotional resources to increase sales. |
Product placement | Increasing product recognition by featuring the item in movie theaters, on TV, or at special events. |
Visual merchandising and display | Coordination of the physical elements of a business (or a product) to project the desired image to consumer. |
Pre-opening plans | Plans that outline promotional activities for a new business before its opening. |
Ongoing plans | Plans help maintain and build sales after business has opened. |
promotional media | Channels of communication that serve as tools for promoting ideas, goods, and services to consumers. |
Primary circulation | The total number of copies sold. |
Secondary circulation | The number of people who read the publication but do not purchase it (“pass-along” readers). |
Reach | The number of different people in a target audience who are exposed to a promotional message. Each person is included only once even if they view the message more than once. |
Frequency | The average number of times a person in the target audience is exposed to a promotional message. |
Extensive coverage | Reaching a larger audience. |
Intensive coverage | Reaching a smaller group of people more often. |
CPM (cost per thousand) | The media cost of exposing 1,000 readers to an ad. |
Run of paper | Ad is placed where the print medium chooses. |
Premium position | Higher rates are charged for placement on back cover, inside first page or on first page. |
Bleed page | The page has no border; The ad is printed to the edge of the page;Costs are high. |