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L, E, and BioE
Risk Management
Question | Answer |
---|---|
perform within the scope of | training and education; do not give advice |
keep office | safe and equipment in readiness |
keep all matters related to client care | confidential |
keep accurate and | meticulous records |
chart when clients | are called with test results |
chart all | canceled appointments and no-shows |
document | document, document |
practice uninterrupted | listening during the critical first 60 seconds of any physician-client communication |
put verbal instructions | in writing, give a copy to client |
do not criticize | other practitioners |
discuss fees | before treatment |
treat everyone | equally |
never guarantee | a cure |
listen to clients, and | always tell the physician when there is a complaint |