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CNA-NIC F25 CH3.16
Describe the Resident Call System
| Question | Answer |
|---|---|
| Residents signal staff that they need them by | using the facility call system |
| what is the call system called | call lights |
| how does this system allow residents to call for help when needed | by relaying a notification to a central workstation or directly to a staff member |
| how do residents activate a call light | may push a button or pull a string |
| what do newer call systems do | may link call lights to headsets that staff members wear to communicate with each other |
| what are the advantages of using a newer call system with headset communications | this can make communication more efficient as well as help to reduce noise in the area |
| what do call lights allow residents to do | signal staff when needed |
| how is the call system handled for residents who are not able to push buttons | other types of call systems are available |
| when must a nursing assistant respond to a call light | promptly |
| how can a nursing assistant think of a call light system | think of this system as a residents lifeline |
| what is a lifeline | is something that connects a person to help when it is needed (it can literally save someone's life) |
| how should an NA respond to a call light | quickly |
| should NAs respond to a call light for a resident not assigned to them | yes |
| NAs should not ignore | call lights |
| what is considered abusive or neglectful behavior | ignoring a call light |
| how should the call light be left before the NA leaves the residents room | within reach of the residents stronger hand |