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Module 12
HSA 6197
| Question | Answer |
|---|---|
| Which of the following would be valid uses of the Balanced Scorecard in HIT evaluation? (Select all that apply.) | Assessing process efficiency and strategic learning Measuring user satisfaction and training needs Aligning HIT performance with organizational goals |
| Which of the following are reasons a project might fail to deliver a long-term value? (Select all that apply) | Project was evaluated using only ROI Stakeholders weren’t involved in post-implementation review Value was never defined or measured |
| Which practices are essential when developing a business case for an HIT investment? (Select all that apply) | Presenting multiple options with comparative analysis Defining success metrics and timelines Clearly describing clinical and operational problems |
| What are examples of VOI (value on investment) in HIT? (Select all that apply) | Reduced burnout among clinicians improve patient access and engagement |
| Which of the following activities, best support, HRT portfolio, agility during crises? (Select all that apply) | Creating pivot-ready project plans Monitoring KPIs to detect disruption trends Building resource capacity buffers |
| What administrative strategy, supports, smart investment in emerging tech technologies? (Select all that apply) | Confirming staff readiness and infrastructure Evaluating alignment with strategic goals Using VOI frameworks to assess non-financial benefits |
| What actions are typically the responsibility of an IT Steering Committee in PPM? (Select all that apply) | Ensuring alignment with organizational strategy Reviewing project proposals across departments Recommending project priorities to executive leadership |
| Which of the following are components of total cost of ownership (TCO)? (Select all that apply) | Retirement and decommissioning expenses Software purchase and licensing |
| Risk-benefit matrix → | Rates initiatives across multiple criteria, like urgency or cost (Compares risks vs. expected benefits to support prioritization.) |
| Strategic alignment mapping → | Aligns project options with organizational mission |
| Capacity planning → | Helps ensure organizational resources are not overextended |
| Scoring model → | Rates initiatives across multiple criteria |
| Value on Investment (VOI) → | valuate intangible outcomes like satisfaction or burnout |
| Business case analysis → | Outlines the rationale, cost, benefits, risks, and alternatives for a project |
| Stakeholder review → | Gathers input to ensure diverse perspectives in decision-making |
| Regulatory mandate evaluation → | Assesses whether a project is required to meet laws or regulations |
| Risks vendor performance → | Uses logo design to assess vendor reputation |
| Which signs might indicate the HIT portfolio priorities need to shift? Select all that apply. | Staff report unmet needs due to outdated tools |