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CNA-NIC F25 CH 1.13
Explain Policy and Procedure Manuals
| Question | Answer |
|---|---|
| all facilities have | manuals outlining policies and procedures |
| POLICY | is a course of action to be taken every time a certain situation occurs |
| policy manual | has information about every facility policy |
| what is an example of one basic policy | that the chain of command must always be followed |
| PROCEDURE | is a specific method or way of doing something |
| what does the procedure manual have information on | the exact way to complete every procedure |
| what is an example of a procedure in a procedure manual | there will be a procedure for how to give a resident a bed bath |
| why are procedure manuals important | everyone needs a reminder about how to perform a task from time to time - the procedure manual serves as a guide if a staff member wants to review the steps in a procedure |
| what should NAs do if they are unsure | look at the procedure manual and ask for help if they have questions |
| what does looking at the procedure manual and asking questions promote | safety |
| what is the result of not asking questions when unsure how to perform a procedure | can be dangerous |
| where are the policy and procedure manuals kept | they are generally kept together , new employees are told where to find them when they are hired |