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CNA-NIC F25 CH 1.7
List qualities tht Nursing Assistants must have
| Question | Answer |
|---|---|
| the best nursing assistants demonstrate that they are | Patient and understanding. honest and trustworthy; conscientious; enthusiastic; courteous and respectful; Empathetic; dependable and responsible; humble; unprejudiced |
| what is required when working with people that are ill or disabled | requires patience and understaning |
| people who are patient do what | remain calm; they are able to cope with difficulties without complaining |
| what does an honest person do | tell the truth and can be trusted |
| what do coworkers depend upon | honesty in planning care |
| what do employers depend upon | employers count on truthful observations and documentation |
| what do residents count on | residents count on NAs to keep their confidential information private |
| people who are conscientious are | guided by a sense of right and wrong |
| how do people who are conscientious behave | they always try to do their best; they are alert, observant, accurate and responsible. |
| describe people who are enthusiastic | have a positive attitude. |
| what do people who are enthusiastic do | they are encouraging, show interest in others (including their situations and problems) |
| what do enthusiastic people do to other people | enthusiastic people have a positive influence on others |
| what do NAs need to be | must be kind, polite and considerate |
| how should NAs treat beliefs | they should respect others beliefs even if these beliefs are different from their own |
| what should NAs value | they should value other peoples individuality |
| describe empathetic people | identify with the feelings of others |
| what do empathetic people care about | they care about other peoples problems. (they think about what it would be like to be ill and depend on others for help) |
| how can NAs be dependable and responsible | must be at work on time and avoid too many absences. |
| what should NAs always do | follow policies and procedures |
| what are NAs counted on to do | NAs must be able to be counted on to do their tasks properly |
| describe people who are humble | people who are humble are willing to admit when they have made a mistake; they can accept their limitations are are open to growth; they hold themselves accountable; they can ask others for help when they need it |
| ACCOUNTABLE | means that they can admit when they made a mistake and apologize |
| NAs work with what types of people | NAs work with people from many different backgrounds |
| NAs must give each resident quality care regardless of | age, gender, sexual orientation, gender identity, religion , race , ethnicity or condition |
| NAs must treat staff members and visitors with | respect |