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CNA-NIC F25 CH 1.6

Discuss Professionalism and List Examples of Professional Behavior

QuestionAnswer
what is the first step to success in the healthcare field understanding how to be professional - professional behavior is vital in the workplace
PROFESSIONALISM has to do with behaving properly when working
what are some examples of professionalism dressing appropriately, speaking well, and being dependable and responsible
what is expected in a healthcare facility professional behavior
1st Guideline of Professional Behavior Be neatly dressed and groomed. Keep your uniform and shoes clean
2nd Guideline of Professional Behavior Do not discuss personal problems or personal situations with residents. At work, conversation focuses on the resident, not the caregiver
3rd Guideline of Professional Behavior Do not use your personal phone in residents rooms or in any resident care area
4th Guideline of Professional Behavior Be on time when you are scheduled to work. Call your facility as early as possible if you are sick or cannot work (following facility policy for notification of absences)
5th Guideline of Professional Behavior Avoid unnecessary absences. When you are absent, your coworkers have more work to complete, and without adequate staff, residents care may suffer
6th Guideline of Professional Behavior Never leave your job early without permission. Report to the nurse in charge when leaving your unit for any reason
7th Guideline of Professional Behavior Do not report to work under the influence of illegal drugs and or alcohol
8th Guideline of Professional Behavior Keep a positive attitude
9th Guideline of Professional Behavior Speak politely to all people in the facility. Treat all visitors with courtesy and respect
10th Guideline of Professional Behavior Address residents, family members, and visitors as they wish to be addressed. Use their preferred pronouns. Never call someone honey , dear or sweetie
11th Guideline of Professional Behavior Do not use profanity or inappropriate language
12th Guideline of Professional Behavior Keep all resident information confidential.
13th Guideline of Professional Behavior Do not gossip or speak badly about residents, coworkers , or bosses
14th Guideline of Professional Behavior Follow all facility policies and procedures
15th Guideline of Professional Behavior Report concerns or problems to your supervisor
16th Guideline of Professional Behavior Meet and maintain all educational requirments
17th Guideline of Professional Behavior Ask questions when you do not understand something
18th Guideline of Professional Behavior Be honest. Document and report carefully and truthfully
what is one of an NAs most important duties documenting observations
19th Guideline of Professional Behavior accept constructive feedback gracefully and learn from it. Constructive feedback is meant to help you improve your performance (you need to document care more accurately)
20th Guideline of Professional Behavior do not accept tips or gifts from residents, their family or other visitors
21st Guideline of Professional Behavior Be loyal to your facility. Be a positive role model
what can professionalism do for a student and NA can help a person advance in her job and earn the respect of others
what can not behaving professionally cause can result in poor performance evaluations, negative relationships with residents and other staff members and the loss of a job
Created by: user-1830624
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