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Nurse Aide I D
Nurse Aid I Module D Study Guide
| Question | Answer |
|---|---|
| Define communication and what can the NA do if the resident doesn't speak English? | Communication is the exchange of information, thoughts, or feelings between people, and if a resident doesn’t speak English, the nurse aide should use simple words, gestures, pictures, or get an interpreter to help. |
| Proper ways to respond if resident didn't understand us? | If a resident doesn’t understand, the nurse aide should speak slowly, use simple language, repeat or rephrase information, and use nonverbal cues or visual aids. |
| Define Verbal communication | The use of spoken or written words to share information and express thoughts or feelings. |
| Define Non-Verbal communication | is sharing messages without words, using body language, facial expressions, gestures, and tone of voice. |
| Know the barriers to good communication | good communication include hearing or speech problems, language differences, cultural misunderstandings, distractions, and emotional factors like fear or anger. |
| Describe the importance of communication | is important because it helps build trust, ensures accurate care, prevents mistakes, and supports residents’ emotional well-being. |
| Define culture sensitivity | recognizing and respecting differences in beliefs, values, and customs to provide respectful and effective care. |
| How can culture affect patient care? | by influencing beliefs about health, illness, treatments, communication styles, and family involvement in decisions. |
| How can religion affect patient care? | by influencing dietary restrictions, medical treatments, end-of-life decisions, and preferences for modesty or prayer. |
| Know the importance of communication is understanding culture and religion in patient care | Understanding culture and religion in communication helps provide respectful, personalized care that honors patients’ beliefs and improves cooperation and outcomes. |
| Why are active listening skills needed in communication? | to fully understand the resident’s needs, build trust, and respond appropriately. |
Created by:
mdonovan8742
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