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7.2

U3AOS2 - Dispute Resolution Metthods

QuestionAnswer
What are the three main alternative dispute resolution (ADR) methods? Mediation, Conciliation, and Arbitration
What is the purpose of alternative dispute resolution (ADR)? To resolve or settle civil disputes without having a court or tribunal hearing
What is mediation? A method where an independent third party (mediator) facilitates communication between disputing parties without offering suggestions or making decisions
Is a resolution from mediation enforceable? Yes, if parties enter a terms of settlement, it can be legally enforceable
How is mediation used in Victorian courts and VCAT? Courts or VCAT often order parties to attend mediation before the final hearing or trial, sometimes without their consent
What is judicial mediation? Mediation conducted by associate judges in the Country and Supreme Courts
Who pays for the cost of mediation? It is usually shared between the parties
Who is involved in mediation? Two disputing parties (possibly with representatives) and a neutral third party mediator
What is conciliation? A method where an independent third party (conciliator) assists parties to reach a resolution by offering suggestions and guidance
How does conciliation differ from mediation? The conciliator is more directive, has specialist knowledge, and offers solutions, while a mediator only facilitates discussion
Is a resolution from conciliation enforceable? Yes, if parties enter into a terms of settlement
Where is conciliation commonly used? Consumer Affairs Victoria (CAV), VCAT, and sometimes ordered by courts
What is a compulsory conference in VCAT? A conciliation-like process to identify issues and promote settlement before a tribunal hearing
When is conciliation appropriate? When parties want to preserve a relationship, compromise, or keep matters confidential
When is conciliation not appropriate? If there’s a history of violence, urgency, or gross imbalance of power
What are strengths of mediation and conciliation? Informal, private, cost-effective, reduce stress, allow parties to control the outcome
What are weaknesses of mediation and conciliation? Not always enforceable, may waste time if no resolution is reached, one party may dominate
What is arbitration? A method where an independent arbitrator hears both sides and makes a legally binding decision called an arbitral award
Is arbitration binding? Yes, the arbitral award is legally binding and enforceable through the courts
When is arbitration used in Victoria? When parties agree to it, courts order it with consent, or a claim under $10,000 is filed in the Magistrates' Court
What is a key benefit of arbitration? Binding and enforceable decision, private process, parties can control procedure
What is a weakness of arbitration? Parties lose control of the outcome, can be costly, and may become formal depending on how it’s conducted
Who usually acts as an arbitrator? A neutral expert in the subject matter who ensures fair treatment and allows parties to present their case
How is arbitration different from mediation and conciliation? The arbitrator makes a binding decision, while mediation and conciliation rely on parties reaching voluntary agreements
When is arbitration appropriate? When parties want a binding, enforceable decision, or when a contract requires arbitration
When is arbitration not appropriate? If parties want to control the outcome or prefer a public resolution
Created by: nandistudies
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