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FUNDA LEC
lecture nak
| Question | Answer |
|---|---|
| it is both spoken , written, timing and clarity of the message | Verbal communication |
| it used body language, facial expressions, appearance, posture, gait gestures, nods, etc. | Non-verbal communication |
| it uses computer messages, i.e. , etc. | Electronic communication |
| it is the first element of communication who starts to communicate a message to another, can be considered the source-encoder | Sender |
| it is the second element of the communication process, it includes body language, facial expression. | Message |
| it is the recipient/listener of the message decodes and returns communication | Receiver |
| it is the message or feedback that the receiver sends back to the sender | Response |
| it helps in modifying both the message and the response | The level of development |
| both males and females develop differently and so have some difference communicate, even in adulthood | Gender |
| it is the standards that influences the perception of communication and behaviors of others as well as the response to them | Values |
| it is as personal view of any situation | Perception |
| is the indication of deep emotional warmth | Caring |
| an indication of emotional closeness | Warmth |
| an attitude that conceys individual worth and respect for his/her wishes, regardless what the wishes are. | Respect |
| it places emphasis on neither approval nor disapproval | Acceptance |
| it is the study of the distance between two people in interaction | Proxemics |
| it is characterized by body contact, etc. | Intimate |
| it is characterized by more space, less overwhelming, with a moderate tone of voice | Personal |
| it is characterized by a clear view of the whole individual with clear and louder tone of voice | Social Distance |
| it requires careful enunciation, a louder tone of voice and a clearer vocality | Public |
| it is also about space a domain that one considers as personal | Territoriality |
| it helps in promoting in promoting understanding and constructive relationship | Therapeutic Communication |
| an active listening without giving the impression of neither selective listening or not listening | Attentive Listening |
| this portrays a physical presence with full attention span and interested | Physical Attending |
| not listening by looking away or doing other things as a sign of disinterest | Failure to listen |
| noisy surrounding or environment | Wrong environment |
| it is while or when client is eating or doing something or in pain | Wrong timing |
| it is when the information of the client is obtained and planning of visit with some level of anxiety | Pre-interection Phase |
| During this time that the tone for relationship is set, and client may display some level of resistance. This can be alleviated by a genuine caring attitude by the nurse. | Introductory Phase |
| when both nurse and client view each other as individuals with separate but important roles and start to explore feeling and act towards accomplishing a set goal with empathy | Working Phase |
| it is a summary, by reviewing the process and accomplishment of the interview session | Termination Phase |
| it is by putting yourself in their shoes and showing that you understand | Empathy |
| it is by admitting that you do not know some of the answers to some of the questions thats you are being asked | Honesty |