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Population-Based
Triple Aim: Quality of Care
| Question | Answer |
|---|---|
| Technical sense | Provider |
| Personal outcome | Patient |
| Cost-effectiveness | Care Manager |
| Appropriate use of health care resources | Public health provider |
| Which level of government provides services for public health and safety? | State |
| Which of the statements are true regarding poverty and quality of care? | -Poverty can create social distance between patients and providers. - Low-income patients may perceive they are mistreated by providers. |
| Which action by leaders in health care is directly related to increased patient satisfaction? | Monitoring health care quality regularly |
| Accredits hospitals, home care agencies, long-term facilities | Joint Commission |
| Accredits managed-care organizations | National Committee for Quality Assurance |
| Collects health care plan data to measure performance and satisfaction | Health Plan Effectiveness Data and Information Set |
| Collects data, reports on consumer experience with aspects of health plans | Assessment of Health care Providers |
| The atmosphere of the work environment | Organizational climate |
| Leadership and infrastructure of an organization | Organizational structure |
| Supervision, work design, and group behavior of an organization | Organizational processes |
| Norms, values, beliefs, and assumptions shared by members of organization | Organizational culture |