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CNA
chapter 4 vocabulary
| Question | Answer |
|---|---|
| communication | the process of exchanging information with others by sending and receiving messages |
| verbal communication | communication involving the use of words, sounds, spoke or written |
| nonverbal communication | communicating without using words |
| cultural diversity | the different groups of people with varies backgrounds and experiences who live together in the world |
| bias | prejudice |
| culture | a system of learned beliefs and behaviors that is practiced by a group of people |
| cliches | phrases that are used repeatedly and do not really mean anything |
| objective information | information based on what a person sees, hears, touches or smells; also called "signs" |
| subjective information | information that a person cannot or did not observe, but is based on something reported to the person that may or may not be true; also called "symptoms" |
| incontinence | the inability to control the bladder or bowels |
| cyanotic | skin that is blue or gray |
| incident | an accident, problem or unexpected event during the course of care that is not part of the normal routine in a healthcare facility |
| sentinel event | an unexpected occurrence that results in grave physical or psychological injury or death |
| impairment | a loss of function or ability |
| farsightedness | the ability to see objects in the distance better than objects nearby; also called hyperopia |
| nearsightedness | the ability to see objects nearby more clearly than objects far away; also called myopia |
| cerebrovascular accident (CVA) | a condition that occurs when blood supply to a part of the brain is blocked or a blood vessel leaks or ruptures within the brain; also called a stroke |
| hemiplegia | paralysis on one side of the body |
| hemiparesis | weakness on one side of the body |
| expressive aphasia | difficulty communicating thoughts through speech or writing |
| receptive aphasia | difficulty understanding spoken or written words |
| emotional liability | inappropriate or unprovoked emotional responses, including laughing, crying, and anger |
| dysphagia | difficulty swallowing |
| combative | violent or hostile |