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PHS CH 7

Fundamental Skills in Therapeutic Services

TermDefinition
24-hour clock a method of telling time that assigns a number to each hour of the day; also known as military time
apps applications; software that is accessed through the Internet and runs on a computer, smartphone, tablet, or other mobile device.
assertive communication a communication style characterized by confidence and consideration for others.
communication barrier anything that blocks or interferes with the exchange of information.
communication style a person’s preferred method for exchanging information, which includes words, tone of voice, and nonverbal signals.
cultural diversity term that describes differences in age, gender, physical and intellectual abilities, sexual orientation, race, or ethnicity that influence what we believe, the way we think, and what we do.
e-prescribing electronic generation, transmission, and filling of a medical prescription.
goniometer an instrument for measuring angles.
medication a substance or mixture of substances that have been proven through research to have a clear value in the prevention, diagnosis, or treatment of diseases.
metric system the decimal measurement system based on the meter, liter, and gram as its primary units of length, volume, and weight or mass respectively.
open-ended question a question that requires more than a one- or two-word response.
patient interview a structured communication between a patient and a healthcare worker for the purpose of collecting subjective data such as a medical history.
social media a group of online communication tools that allow people to share information and resources via the Internet.
US customary units The main system of weights and measures used in the United States based on the yard, pound, and gallon as units of length, weight, and liquid volume respectively; also known as household measurements.
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