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Collaboration
Communication, Teamwork
| Term | Definition |
|---|---|
| Collaboration | two or more people working toward a common goal by combining skills, knowledge, and resources while avoiding duplication of effort |
| Goal of collaboration in healthcare environment | improve patient outcomes, reduce duplications of healthcare services, decrease patient harm, & increase staff satisfaction |
| Interprofessional | professionals from various disciplines along with support staff, patient, family members |
| Competencies basic to collaboration include: | Mutual respect, Trust, Effective communication skills, Giving and receiving feedback, Decision making, Conflict management |
| Miscommunication | there is a lack in communication - this is one of most frequent root causes of sentinel events |
| Mutual respect | When two or more individuals show, feel honor or esteem toward one another |
| Benefits of Inter-professional Collaboration include: | Quality of care improves, everyone ultimately benefits Adherence to therapeutic regimens increases Lengths of stay decrease Overall costs to system decline |
| Case management generally focuses on: | care of patients with chronic conditions or long-lasting problems - help to coordinate care!! |
| Shared Governance | organizational model in which, members of the nursing staff participate with administrative personnel in making, implementing and evaluating patient care policies. |
| Leaders | individuals who use interpersonal skills to influence others to accomplish specific goals. Can be formal or informal |
| Transformational Leadership | leads by fostering creativity, risk taking, commitment and collaboration by empowering the group to share the organization's vision. |
| Strategic plan | defines the overall purpose and desired results of an organization and describes how those results will be achieved. |
| Management functions | planning, organizing, directing and controlling. Include responsibility for human, fiscal and material resources. |
| Enhancing Employee Performance | managers help employees develop skills with learning opportunities, professional workshops, conventions and encourage achievement of advanced education (degrees/certifications) |
| Efficiency | avoiding waste |
| Transactional Leadership | use reward and punishment to gain the cooperation of followers. |
| Laissez-Faire Leadership | leaders provide minimal supervision and direction to their staff and require highly motivated and efficient employees. |
| Democratic Leadership | the leader believes that employees are motivated by internal forces. These leaders ask for input but retain the final decision-making authority. |
| Autocratic Leadership | leader assumes that employees are motivated by external forces, such as the need for approval by the supervisor. This style of leadership is primarily directive in that the leader prefers to tell staff how to do things and does not readily ask for input. |
| Bureaucratic Leadership | This type of leader takes time to develop and is often very business-like in following policies and procedures to guide staff activities. |
| Servant Leadership | who motivates staff through building relationships by serving others first, and then leading. These leaders promote growth in their staff, teamwork, and caring. |
| Magnanimity | quality of effective leadership that means giving credit where credit is due |
| Care Provider | nurse leader role in which the nurses: plan, organize, deliver, and evaluate nursing care for patients in a variety of inpatient and outpatient settings |
| Patient Advocate | nurse leader role in which the nurses: act on behalf of patients to protect their rights and best interests. |
| Clinical nurse leaders (CNLs) | nurse leader role in which the nurses: provide leadership in collaborating with other members of the health care team. |
| Financial Resource Manager | helps manage financial resources by using supplies wisely, preventing waste, and controlling costs to manage charges for the patient. |
| Interprofessional Team Leader | important leadership role when coordinating care of patients. The nurse works in collaboration with other health care team members such as health care providers and other allied health colleagues for the patient’s benefit. |
| Nurse Educator | provides direct leadership to other staff nurses and students. |
| Situational Theory | suggest that leaders change their approach depending on the situation. Adaptive! |