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ESLV 3819 Hotel Noun

ESLV 3819 Hotel Nouns

TermDefinition
check in the time when hotel guests arrive
check out the time when hotel guests leave
minibar a small refrigerator in room with drinks & snacks
linens sheets & towels
reservation set day and time to arrive
valet slip the paper that is proof you gave your car to the valet
tip extra money given for good service
improvement getting better at something
procedure the correct way to do something
ratio relation between two amounts
chemicals something used for cleaning
concentrate a substance made by removing water or other diluting agents
fumes gases, usually dangerous
front desk where guests check in/check out
lobby where guests arrive/leave
spa where guests get health treatments
banquet room where large groups of people meet to eat or have an event
conference room where large groups of people have meetings
business center where people can use computers and copiers
front desk receptionist the person who checks people in/out & makes reservations
manager the person who is usually in charge of employees
concierge the person who is in charge of guest services
valet the person who parks and retrieves vehicles for guests
bellhop the person who is responsible for helping hotel guests with luggage
groundskeeper the person who is responsible for maintaining the landscape
custodian the person who is in charge of cleaning the main areas and making repairs in the hotel
laundry attendant the person who is responsible for washing towels and sheets, as well as personal items of guests
room attendant the person who ensures a property’s guests have a clean, well stocked, comfortable environment
Created by: sschall
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