ESLV 3819 Hotel Noun Word Scramble
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| Term | Definition |
| check in | the time when hotel guests arrive |
| check out | the time when hotel guests leave |
| minibar | a small refrigerator in room with drinks & snacks |
| linens | sheets & towels |
| reservation | set day and time to arrive |
| valet slip | the paper that is proof you gave your car to the valet |
| tip | extra money given for good service |
| improvement | getting better at something |
| procedure | the correct way to do something |
| ratio | relation between two amounts |
| chemicals | something used for cleaning |
| concentrate | a substance made by removing water or other diluting agents |
| fumes | gases, usually dangerous |
| front desk | where guests check in/check out |
| lobby | where guests arrive/leave |
| spa | where guests get health treatments |
| banquet room | where large groups of people meet to eat or have an event |
| conference room | where large groups of people have meetings |
| business center | where people can use computers and copiers |
| front desk receptionist | the person who checks people in/out & makes reservations |
| manager | the person who is usually in charge of employees |
| concierge | the person who is in charge of guest services |
| valet | the person who parks and retrieves vehicles for guests |
| bellhop | the person who is responsible for helping hotel guests with luggage |
| groundskeeper | the person who is responsible for maintaining the landscape |
| custodian | the person who is in charge of cleaning the main areas and making repairs in the hotel |
| laundry attendant | the person who is responsible for washing towels and sheets, as well as personal items of guests |
| room attendant | the person who ensures a property’s guests have a clean, well stocked, comfortable environment |
Created by:
sschall
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