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Habit 4
Module- Think Win-Win- Habit 4
| Term | Definition |
|---|---|
| Balance Courage and consideration | I can build effective relationships with people by working for their benefits |
| Win-Lose | High on Courage, Low on Consideration |
| Lose-Win | Low on Courage, High on Consideration |
| Lose-Lose | If you cant win, nobody wins |
| Win-Win or No deal | Balancing Courage and Consideration, to help others feel good and for you to feel good too |
| Courage and Consideration Matrix | Graphic that helps you visualize the role that courage and consideration play in your mentality and life |
| Lose-Win (Courage and Consideration Matrix) | Eager to please people and reluctant to stand up for yourself |
| Lose-Lose (Courage and Consideration Matrix) | You don't care if other people lose, nor do you have the courage to stand up for yourself |
| Win-Lose (Courage and Consideration Matrix) | You want to get ahead, be the best, and rise above, even if it means stepping on someone else to get their |
| Win-Win or No Deal | You're ready to walk away before somebody loses, including yourself, don't give up to soon and be patient |
| Where you want to be | The upper right hand corner Win-Win or No Deal |
| Make Deposits in Other People's Emotional Bank Accounts (EBAs) | I can make deposits of kindness and helpfulness into other people's Emotional Bank Accounts. When I do, it's easier to make new friends and build strong relationships. |
| Find out what a deposit is for the other person | What you think is a deposit for the other person may in fact be a withdrawal in their mind |
| Do small acts of kindness | A second deposit is to treat people with kindness, the opposite, a withdrawal is being unkind |
| Keep Promises | Nothing disrupts the EBA faster then braking a promise, even if the account had a huge balance |
| Keep Confidences | When someone share something with you in confidence, keep it that way |
| Be loyal to the absent | Avoid gossiping or backbiting and stick up for people |
| Set clear expectations | Don't leave things fuzzy and follow through with what is expected |
| Apologize | If your wrong about something admit it now, don't wait or make excuses |
| Forgive | Learn to forgive and forget so that you don't keep hurting yourself the way you were hurt |
Created by:
baileywilliams
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