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Habit 4 Study Guide

A thorough study guide for Habit 4: Think Win-Win

Question or TermAnswer or Definition
What does, "Think Win-Win," mean? (Win-Win or No Deal) It means that you can still build effective relationships with people by working for their benefit as well as your own-a perfect balance of courage and consideration. Example: "We're going to win together."
Win-Lose The need to beat everyone in order to win-high on courage, low on consideration. Example: "I am going to beat you no matter what," or "Hey buddy, I just realized something. I don't need to outrun the bear. I just need to outrun you."
Lose-Win The automatic defeat that you cannot stand up for yourself-low on courage, high on consideration. Example: "I always get stepped on," or "Have your way with me. Everybody else does."
Lose-Lose To get revenge so that nobody can win. Example: "If I'm going down, you're going down with me."
Courage and Consideration Matrix A graphic/table that organizes where a person lands on how much courage or consideration they have and the four mentalities of: Win-Win Win-Lose Lose-Win Lose-Lose These four categories are organized to figure out which category a person fits under.
Lose-Win in the Matrix You land on the bottom right square of the Matrix, resulting in high consideration but little to no courage.
Lose-Lose in the Matrix You land on the bottom left corner of the Matrix, resulting in little to no consideration and courage.
Win-Lose in the Matrix You land on the upper left corner of the Matrix, resulting in low consideration but high courage.
Win-Win or No Deal in the Matrix You land on the upper right corner of the Matrix (the desired spot), resulting in balanced consideration and courage.
Emotional Bank Accounts (EBAs) Think of relationships as a bank account. Whenever you do an act of kindness such as respect or helpfulness, that counts as a deposit. However, if you hurt the relationship such as disrespect or neglect, then that counts as a withdrawal.
Rules of Deposits for EBAs There are two rules for deposits: A deposit is only a deposit if the other person sees it as one, and, it can take one or more deposits to make up for one withdrawal
Created by: ihernandez11
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