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Habit 4 study guide
| Term | Definition |
|---|---|
| Balance Courage and Consideration | I can build effective relationships with people by working for their benefit as well as my own. |
| Win-Lose | Don't try to be better than others to have courage. low on consideration and high in courage. |
| Lose-Win | Be brave enough to stick up for yourself. High on consideration, low on courage. |
| Lose-Lose | If you are going down, you don't have to bring others down with you. Low in courage and consideration. |
| Win-Win or No-Deal | There can be a win-win for everyone, it is all about attitude. High in courage and consideration, this is where you want to be. |
| Make Deposits in others EBA Emotional Bank Accounts | I can make deposits of kindness and helpfulness into other people's EBA. When I do this, its easier to make new friends and build strong relationships. |
| Small Acts of kindess | treat people with kindness. Smile at others, take initiative. Introduce yourself to others. |
| Keep Promises | I commit. I promise. You break trust when you break promises. |
| Keep confidences | Keep private things private. |
| Be Loyal to the Absent | Dont gossip behind others back. Stick up for people. |
| Set Clear Expectations | Follow through on what is expected. |
| Apologize | if you are in the wrong, admit it. Dont make excuses if you are wrong. |
| Forgive | Learn to forgive and forget. |
Created by:
calijk
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