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Habit 4 study guide

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Term
Definition
show I can build effective relationships with people by working for their benefit as well as my own.  
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show Don't try to be better than others to have courage. low on consideration and high in courage.  
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Lose-Win   show
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show If you are going down, you don't have to bring others down with you. Low in courage and consideration.  
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show There can be a win-win for everyone, it is all about attitude. High in courage and consideration, this is where you want to be.  
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show I can make deposits of kindness and helpfulness into other people's EBA. When I do this, its easier to make new friends and build strong relationships.  
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show treat people with kindness. Smile at others, take initiative. Introduce yourself to others.  
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Keep Promises   show
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show Keep private things private.  
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Be Loyal to the Absent   show
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Set Clear Expectations   show
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Apologize   show
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Forgive   show
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Created by: calijk
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