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chapter 4 vocab

TermDefinition
active listening paying close attention to what someone is saying and communicating
anxiety a vague unpleasant emotion of fear or dread
body language Communication of information through body position, gestures and other nonverbal means.
chronic existing over a long period of time
Closed questions questions answered with a yes, no or other shorts answer
Denial failure to acknowledge the reality of a situation
ego defense mechanism Unconscious mental process that offers psychological protection
empathy objective awareness and sensitivity to the feelings and emotions of others
Hierarchy classified according to rank or importance
Hospice An organization that manages care for dying patient including comfort, pain relief, and personal care
judgmental critical or negative; making judgments about what is good or bad based on personal opinion
nonverbal communication without words
Open questions questions that allow for a variety of extended responses
Oral pertaining to the mouth
Paraphrasing A restatement of the words of another, often to clarify meaning
physiologic Pertaining to body processes
Reflection Expressing the meaning and emotion of another's words back to the person
Projection Expressing the meaning and emotion of another's words back to the person
Projection experiencing ones own emotions as those of another
self-actualization the fulfillment of each individuals potential
Summarizing Expressing the most important points of a conversation or written document
sympathy Feeling the same emotions as another
verbal using words to communicate
Terminal Phase the last stage of illness, usually used when death is expected to occur within 6 months
non- not
verbum word
al and ic pertaining to
logia study
physis nature
Created by: Hope.grace
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